Meditech analyst
Epsilon Solutions Ltd
Meditech Senior Analyst
Location: Remote
Type: Long Term Contract
Relevant experience (Yrs): 9+ Years
Job Summary: The Meditech Senior Analyst is responsible for providing support in the implementation, optimization, and day-to-day operation of Meditech's Expanse Solution. This role involves assisting in system configuration, troubleshooting issues, and working closely with healthcare providers to ensure the effective use of the Meditech platform.
Module Expertise: Demonstrate in-depth knowledge of Meditech's Expanse EHR with experience in three or more Meditech module/s. Experience with older versions of the Meditech EHR can also be considered.
Roles and Responsibilities:
- System Configuration: Assist in configuring and customizing the Meditech Expanse solution to align with the organization's specific needs and clinical workflows. This may involve Meditech reporting and interfaces as well.
- User Support: Provide frontline support to clinical staff and end-users of the Meditech system, addressing inquiries, issues, and user training needs.
- Quality Assurance: Assist in maintaining data integrity within the Meditech system by ensuring that appointment data is accurately captured and follows best practices. Implement quality control measures to verify the accuracy of data.
- Workflow Analysis: Collaborate with healthcare providers to analyze Meditech workflows and identify areas for improvement. Work towards streamlining and optimizing Meditech processes.
- Documentation: Maintain documentation of system configurations, changes, and issue resolutions. Ensure that documentation is readily available for reference and audits.
- Training: Provide training to clinical staff and end-users on how to effectively use the Meditech system. Create training materials and conduct training sessions.
- Reporting and Analysis: Generate reports from the Meditech system and analyze data to assess its performance and identify opportunities for improvement.
- Compliance and Regulatory Oversight: Ensure that Meditech system usage complies with healthcare regulations and standards, including HIPAA and Meaningful Use (MIPS/MACRA).
- Collaboration: Collaborate with healthcare providers, administrators, and IT teams to understand their Meditech needs and challenges, and work to address them.
- Issue Resolution: Assist in identifying and troubleshooting issues related to the Meditech system, working with senior analysts or IT teams to resolve problems and maintain system stability.
Qualifications:
- Technical bachelor's degree or a degree in healthcare informatics, healthcare administration, or a related field.
- Familiarity with Meditech Expanse Solution and at least one other module is a plus.
- Basic understanding of clinical workflows and healthcare operations.
- Strong communication and interpersonal skills.
- Problem-solving and analytical abilities.
- Eagerness to learn and adapt to new technologies and EHR platforms.
- Knowledge of healthcare regulations and compliance, including HIPAA.
- Customer service orientation and a willingness to work closely
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