Technical Support Engineer - New College Graduate

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. How you'll spend your time here Work with Cohesity customers to provide a timely resolution to technical issues that they may encounter Use available tools to investigate and troubleshoot technical issues Record customer interactions, including investigation, troubleshooting, and the resolution of issues Work closely with Cohesity engineering and account management teams Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions Provide the best experience possible for Cohesity customers Manage workload to ensure that all customer issues are resolved in a timely manner Assist in developing comprehensive and reusable self‑service solutions for future incidents Develop knowledge base articles We would love to talk to you if you have many of the following Degree in Information Systems and Computer Science coursework graduating in 2026 Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making Troubleshooting & Problem‑Solving – Ability to diagnose and resolve technical issues quickly Operating Systems Knowledge – Familiarity with Windows, macOS, Linux Networking Basics – Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routers, and switches Basic Scripting & Automation (optional but valuable) – Knowledge of PowerShell, Bash, or Python Disclosure Pursuant to Applicable State Equal Pay Transparency Laws – This position has a starting pay range of $80,100.00–$89,000.00. Actual salary depends upon many factors including a candidate’s skills, qualifications, experience, location, and salary expectations. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1‑855‑9COHESITY or View email address on click.appcast.io for assistance. In‑Office Expectations: Cohesity employees who are within a reasonable commute (e.g., within a forty‑five (45) minute average travel time) work out of our core offices 2‑3 days a week of their choosing. #J-18808-Ljbffr Cohesity