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Change Management Consultant

Leading Utilities Organization

Change Management Consultant

S3 is seeking an Implementation Consultant in Merchant Services to lead standard implementation projects for both E-Bill Express, Payment Gateway, and other solutions.

In this role, you will:

  • Project manage client-facing, less complex projects for E-Bill Express, Payment Gateway, and other solutions
  • Apply project management methodology to facilitate implementations, establishing timelines, and tracking ongoing projects to ensure successful delivery for our clients
  • Accurately document the status of projects, risks, and blockers as defined in procedures
  • Provide training to clients and internal parties, as needed
  • Escalate project challenges to leadership, Sales, and other parties, as needed
  • Proactively identify and actively seek feedback and improvement opportunities from internal partners and clients
  • Support strategic and team initiatives

Required Qualifications:

  • 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Effective project management skills
  • Stakeholder engagement experience
  • Payments experience issuing, acquiring, network
  • Has experience working closely with Sales, Relationship Management, Treasury Management teams
  • Project Management Professional (PMP) or Certified Payments Professional (CPP)

Job Expectations:

  • This position offers a hybrid work schedule requiring onsite presence in one of the listed locations
  • This position is not eligible for Visa sponsorship

Must Haves:

  • 2+ years of Merchant Services experience
  • 2+ years of Banking experience
  • The business are looking for an individual with client facing, implementation and an account management background
Vacancy posted 1 day ago
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