Medical Transport Manager

Do you want to join an organization that invests in you as a Medical Transport Manager? At HCA Houston Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications Responsible for the daily transportation operations of the Interfacility and/or High-Risk Specialty Medical Transport program of the facility or assigned area, as part of the Patient Logistics Center team. Manager will adhere to the Patient Logistics Center’s Standards of Patient Care to deliver safe, quality patient care. Expected to problem solve, and communicate, under the direction of the Medical Transport Director of Operations, with HCA hospitals, medical staff, administrators, department heads, and nursing staff to medical transportation. Lead and manage all members of these teams and work directly with the Med Transport Directors/AVP’s/VPs to maximize volume growth and provide optimized services to HCA customers. What you will do in this role: Provide leadership, management and administration of all aspects of the interfacility medical transport department in order to ensure organizational mission and objectives are met Develop relationships and processes that will enhance access to HCA facilities, services, physicians, and health care professionals Guides the operations of High-Risk Specialty Team transports (if applicable) Hire and maintain appropriate staffing levels and utilization of personnel and ensure the highest quality of professional skill Provide a structured means for policy and procedure development through regularly scheduled staff meetings allowing for continual evaluation, review, and update of standards, functions, goals, and objectives Provides recommendations for outreach activities/initiatives and is involved in applicable outreach committees Attend HCA Corporate Medical Transportation meetings and training Promote HCA culture of excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient and customer needs Manage capital/operational budget, strategic planning, customer relations, marketing, and outreach activities of the Medical Transportation team within the Patient Logistics Center Manage and collaborate with facility and division leaders, all activities, changes and stakeholder relationships related to medical transportation Consult with HCA Corporate and Division legal advisors on the interpretation and enforcement relevant regulations and laws pertinent to department functions In conjunction with the Med Transport Directors, AVP’s, VP’s, collect, correlate, analyze, and interpret operational, financial, and statistical data. Inform and advise appropriate members of the HCA Senior Management team of potential business opportunities Assists with development of new programs/services Demonstrate responsibility for the containment of costs through appropriate ordering of supplies, recovery of service charges, and conservation of supplies Monitor department expenditures to ensure compliance with budget limits Respond promptly to changes in workload, adjusting assignments as necessary to achieve optimal productivity and efficiency Develop standards of performance, conduct annual performance evaluation, and initiate or make recommendations for HR actions Provide leadership development to all staff for effective problem identification and resolution, and for efficient day-to-day operations What requirements you will need: Associate’s degree in a health-related field preferred EMT-P or RN licensure required Knowledge of the principles and practices of hospital and clinical operations and/or healthcare management Knowledge of the principles and practices of interfacility emergency medical services operations and management. Participative management style and an ability to work in a matrixed environment Excellent interpersonal skills with an ability to work effectively with diverse groups of people, including but not limited to Corporate/Division leadership, HCA Patient Logistics Center leadership, staff from information technology and clinical backgrounds, physicians, and external vendors Knowledge of and ability to operate relevant medical equipment Obtain knowledge of state and national rules and regulations Must be independent, driven, self-motivated, and passionate with an exceptional work ethic, executive presence, integrity and presentation skills, both oral and written Knowledge of productivity, financial operations and reporting systems Proficient in Microsoft Office applications, Internet searches, and relevant databases Ability to work independently and under pressure to follow through on issues Ability to communicate clearly and concisely, both verbally and in writing Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations Ability to work effectively with other employees and external parties Benefits HCA Houston Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits ( Note: Eligibility for benefits may vary by location. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Transport Manager opening. Qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr HCA Healthcare