Senior Claims Administrator

Analyzing and investigating claims to ensure compliance and timely payment of benefits, the full-time Senior Claims Administrator will work remotely to respond to inquiries from agents and policyholders, process complex beneficiary changes, and collaborate with peers to maintain consistent claim interpretations. Key responsibilities: Adjudicates individual/group life, annuity, and critical illness claims for accurate and timely benefit payments Processes complicated beneficiary and ownership changes and investigates pre-existing health information for contestability issues Trains new claims team members and assists current staff with processing issues while ensuring compliance with state and federal regulations Required qualifications: Bachelor's degree in insurance or business administration, or equivalent relevant experience Three years of experience in life, annuity, and/or health claims or related fields LOMA and/or International Claims Association (ICA) certifications preferred Strong knowledge of life, annuity, and critical claims processing regulations Proficient in Microsoft Suite, Outlook, Access, and insurance administration systems