Senior CX Strategy Leader
Jobtailor
Jobtailor is seeking a Senior Director of Customer Experience to Own the end-to-end customer experience strategy for a key line of business in the United States. You will develop, lead, and evolve a multi-year CX roadmap, translating business objectives into customer-centric initiatives across units. You will embed VOC insights, analytics, and market research into strategic planning, drive cross-functional alignment, define KPIs, and report progress to executive leadership. #J-18808-Ljbffr Jobtailor
Vacancy posted 4 days ago
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