Student Billing Specialist

Job Description

Job Description

We are looking for a Student Billing Specialist to support billing and receivables operations in Vermont. This long-term contract position will focus on maintaining accurate student account records, coordinating billing activity with campus partners, and delivering responsive service to students and internal stakeholders. The ideal candidate brings strong accounts receivable experience, sound judgment with payment and refund processing, and a consistent commitment to accuracy.

Responsibilities:

• Manage student billing activity by preparing charges, reviewing account balances, and ensuring invoices are issued accurately and on time.

• Partner with the Financial Aid and Registrar teams to confirm billing eligibility and verify the correct amounts posted to student accounts.

• Record incoming payments, process cash application activities, and prepare bank deposits for checks received.

• Post approved account corrections, credits, and other adjustments while maintaining proper supporting documentation.

• Reconcile student accounts and calculate refunds related to withdrawals or account changes in accordance with established guidelines.

• Follow up on outstanding balances through thorough collection efforts and timely account review.

• Respond to billing questions from students and internal departments, providing clear and courteous customer service.

• Maintain accurate receivables records and support routine account reconciliation to ensure financial data integrity

• Experience in accounts receivable, billing, or a related finance support role.
• Working knowledge of cash applications, payment posting, and account reconciliation.
• Background handling collections or following up on outstanding account balances.
• Ability to calculate adjustments, credits, and refunds with a high degree of accuracy.
• Strong customer service skills with the ability to communicate effectively with students and internal offices.
• Proficiency with financial systems and standard office software used for billing and reporting.
• Excellent attention to detail, organization, and follow-through in a deadline-driven environment.