Senior Manager of Harm Reduction Services

Job Description
KO Business Solutions is proud to work with a dynamic nonprofit dedicated to improving the quality of life in underserved communities by reducing health disparities through self-empowerment, holistic health education, and direct services. They offer comprehensive HIV care, harm reduction, and outreach programs grounded in equity, compassion, and community empowerment.

We are seeking a Senior Manager of Harm Reduction Services to lead the charge in designing, implementing, and evaluating evidence-based harm reduction initiatives aimed at reducing the negative impacts of substance use. You will directly supervise a passionate team, manage program operations, and champion community-centered care for populations most impacted by HIV/AIDS and substance use-including Black, Latino, LGBTQ+, and underserved communities.

Location : Chicago, IL

Salary : $70,000-$80,000

Key Responsibilities:


Program Leadership & Strategy

• Design and oversee harm reduction programs tailored to community needs.
• Ensure compliance with evidence-based practices and grant requirements.
• Develop and manage program budgets, resources, and contracts.
• Collaborate with senior staff on strategic planning and funding expansion.

Staff Supervision & Development

• Lead, mentor, and evaluate Harm Reduction/Link Up Specialists.
• Facilitate staff training in overdose prevention, crisis intervention, and cultural competence.
• Support recruitment, onboarding, and professional development.

Direct Client Services

• Provide harm reduction counseling, wound care education, HIV/STI testing, and overdose prevention.
• Train staff and community partners on safer drug use, Narcan, and fentanyl/xylazine strip usage.
• Engage clients through street, event, and online outreach. Crisis Response & Protocols
• Serve as the go-to expert in crisis situations related to drug use or overdose.
• Develop emergency protocols and ensure staff readiness.

Community Engagement & Advocacy

• Build and maintain relationships with healthcare providers, law enforcement, and community organizations.
• Represent the organization at community events, strategic outreach, and policy planning tables.

Data, Evaluation & Reporting

• Collect and analyze program data for internal improvement and external reporting.
• Prepare grant reports and presentations for leadership and funders.

Qualifications and skills:

• 3-5 years in harm reduction, substance use, or HIV prevention
• 2+ years supervising staff or managing programs
• Grant writing, data evaluation, and reporting experience
• Master's in Public Health, Social Work, Counseling, or related field required
• CADC requiredLSW, LCSW, LPC, or LCPC preferred
• Strong leadership and crisis response skills
• Culturally competent and passionate about serving Black, Latino, and LGBTQ+ communities
• Fluent in English; Spanish a plus
• IDPH HIV Testing Certification (or willingness to obtain in 6 months)
• Proficient in Microsoft Office and data systems
• Valid driver's license & reliable transportation

Benefits:

• 401(k)
• Dentalinsurance
• Healthinsurance
• Lifeinsurance
• Paidtime off
• Visioninsurance

Equal Opportunity Employer

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws

Job type: Direct Hire

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Rate of Pay: $70,000-$80,000