Store Manager

JOB DESCRIPTION

Insight Global is hiring on behalf of a luxury fashion retail client seeking a Store Manager to lead their retail team. This individual will oversee the day-to-day operations of the store while driving sales, delivering an exceptional customer experience, and developing a high-performing team.

The Store Manager will lead from the sales floor, building strong client relationships while coaching and motivating the team to achieve store goals and KPIs. The ideal candidate is a strong people leader with a passion for fashion, sales, clienteling, and creating a positive, high-energy store environment.

Key Responsibilities

• Lead daily store operations and ensure company policies and brand standards are consistently followed
• Drive store sales, conversion, productivity, and overall KPI performance
• Maintain an active presence on the sales floor and provide exceptional service to clients
• Build and maintain strong client relationships to drive repeat business and brand loyalty
• Coach, train, and develop team members to improve individual and store performance
• Recruit, develop, and retain a high-performing retail team
• Set individual goals and provide ongoing performance feedback and coaching
• Partner with district leadership to develop and execute sales strategies
• Maintain strong knowledge of products, collections, competitors, and current fashion trends
• Oversee visual merchandising and ensure strong store presentation standards
• Manage inventory, stock levels, incoming merchandise, and outbound shipments
• Create schedules based on business needs and ensure appropriate sales floor coverage
• Support promotional events, product launches, and community outreach initiatives
• Maintain an organized, clean, and professional sales floor and back-of-house environment

REQUIRED SKILLS AND EXPERIENCE

• 4+ years of customer service and retail experience, preferably within fashion or contemporary retail
• Previous retail leadership or management experience
• Strong sales and clienteling background with a track record of working toward sales goals and KPIs
• Experience coaching, training, and developing retail teams
• Strong communication, leadership, and interpersonal skills
• Ability to build strong customer relationships and deliver a personalized shopping experience
• Strong operational skills, including inventory, scheduling, merchandising, and store procedures
• Self-motivated, goal-oriented, and comfortable working in a fast-paced environment
• High school diploma or equivalent
• Flexible availability, including nights, weekends, and holidays

Vacancy Status:

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position