Field Tech I

Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces. "Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. Our operations are locally led and managed. Over 1,300 professionals deliver vital, safe, and reliable service through more than 670 water systems and 360 wastewater systems. Overview Field Technician I – responsible for the accurate and timely reading and recording of water meters to facilitate customer billing; identification of water meter equipment problems; and performing minor water meter and/or system maintenance. Work Location and Schedule Position located near Pahrump, NV. The schedule is Monday through Friday. After‑hour and weekend on‑call support may be required. Must be available for shift work and weekend scheduling. Responsibilities Maintain accurate and up‑to‑date records. Document customer interaction and field activities in CC&B. Act as liaison between the customers and customer service personnel for problem/complaint resolution. Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters. Provide on‑site customer communication. Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems. Travel independently between worksites on company time. Work on‑call in rotation as scheduled; respond to emergency situations as required. Perform minor meter maintenance and repair duties. Walk 5–10 miles per day over an established route, reading between 200 and 1200 meters per day and record volume used by residential and commercial customers. Determine consistency of meter readings; report unusual cases of water usage to supervisor. Inspect meters and connections for defects, damage and unauthorized connections; ensure meters are registering properly. Indicate irregularities on forms for necessary action by servicing department. Turn off service for nonpayment of charges in vacant premises or turn on for new occupants. Assist with ordering parts and job costing. Assist with the installation and disconnection of water meters and sewer services. Perform other related duties as assigned. Requirements Requires at least 2 years of mechanical work experience. High school diploma or GED. Valid driver's license. Preferred Qualifications Water meter reading experience preferred. In process of obtaining Distribution and/or Collections Systems certificate or first‑level plant operating license. Physical and Technical Skills Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs), walking (10+ miles daily), climbing and mechanical repair. Ability to read meters, charts and gauges and accurately maintain records. Ability to read and comprehend written technical information and to communicate clearly and effectively, both verbally and in writing. Ability to review, classify, categorize, prioritize and analyze data. Ability to perform mathematical equations to determine chemical doses required for flow rates and proper treatment. Ability to establish and maintain effective working relationships with the general public, co‑workers and regulatory agencies. Familiarity with MS Word, Excel and mobile device/tablet applications; ability to learn internal software programs. Work Environment Company vehicle provided. Extreme physical demands, including lifting (75 lbs), walking (10+ miles daily), climbing and mechanical repair. Expected to work in all weather conditions: rain, snow, extreme heat and cold; may encounter various hazards in the field. About Our Company We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E‑Verify participating employer. #J-18808-Ljbffr