On-Call Station Attendant

Sonesta International Hotels

The 8th largest hotel company in the U.S.and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together we thrivebringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description

Principle duties and responsibilities (Essential Functions) include:

• Prepare ingredients for cooking, including portioning, chopping, and storing.
• Wash, peel, and prep fresh fruits and vegetables.
• Prepare, prep, and cook food.
• Prepare and bake pre-made pastries to include but not limited only to muffins, pastries, specialty desserts, banana and taro breads.
• Assures the necessary food and service equipment/utensils are secured for assigned area prior to meal service.
• Ensure proper portion, proper arrangement, food garnish to be served.
• Ensure and monitor the quality of food that is prepared, and food is served in the right portions onto the proper receptacles.
• Check, monitor and maintain food safety and quality by ensuring the correctness of the temperature of appliance and food
• Set up, clean and break down workstation.
• Wash and disinfect kitchen area including tables, tools, knives, and equipment in accordance with departmental procedure and health department guidelines.
• Adheres to department procedures regarding the operation of all food service equipment.
• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Attends all allergy and foodborne illness in-service training and any other required training programs (classroom and virtual) as designated.
• Attend safety meetings, safety training and hazard assessments.
• Reports all accidents and injuries in a timely manner.
• Comply with all company safety and risk management policies and procedures.
• Communicate any assistance needed during busy periods to the Chef to ensure optimum service.
• Ability to deliver high quality customer service and responds to customer needs.
• Ability to anticipate work needs and interact professionally to extend customer service with a professional and pleasant personality.
• Ability to perform work without direct supervision and handle multiple projects simultaneously.
• Ensure uniform and personal appearance are clean and professional.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Ability to work cohesively with co-workers as part of a team to reach common goals.
• Ability to follow Sonesta's policies and procedures according to company guidelines.
• Maintain confidentiality of proprietary information; protect company assets.
• Perform other job duties as requested by supervisors/managers as other job duties may be assigned as needed.
• Understanding Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements.

Qualifications and Skills

Valid Driver's License preferred.

Reading and writing abilities to understand departmental correspondence and complete all required departmental documents.

Excellent interpersonal and customer service skills, including dealing with difficult guests.

Excellent organizational skills and attention to detail.

Able to work quickly without compromising quality.

Ability to work with minimal supervision and maintain a high level of performance.

Food handlers and TIPS certificates required.

Education and Experience

Highschool diploma or GED required.

Hotel, customer service related, and food and beverage experience required.

One year of previous hotel, customer service and/or food and beverage experience preferred.

Work Environment

Must be able to work in a fast-paced environment.

Physical Demands

Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period. Ability to move over sloping, uneven, or slippery surfaces. Ability to move up and down ladders, stairs, and service ramps.

The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.

The person in this role may be carrying, lifting, or pulling items weighing up to 50 pounds and pushing and/or pulling approximately up to 100 pounds.

Ability to stand during the entire shift.

Expected Hours of Work

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.

Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.

Travel

No travel required. On property work required.

Additional Job Information/Anticipated

Pay Range

$33.13-$35.14 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.