Fraud Analyst

Fraud AnalystLos Angeles, CAAbout the RoleWe're seeking a Fraud Analyst to serve as the founding member of our risk team. In this role, your primary mission is to protect our business infrastructure, secure our payment ecosystem, and defend the platform against direct financial scams and payment abuse. This is a unique opportunity to build fraud prevention strategies and rules-based systems from the ground up.What You Will DoEstablish the Foundation: Design, implement, and document our company's initial rules-based fraud detection system to create a secure operational baselineProtect Business Assets: Monitor transactional data, user registrations, and payment flows to identify and mitigate sophisticated merchant-facing financial fraud and payment abuseLeverage Advanced AI: Utilize cutting-edge LLMs and AI tools to analyze complex data patterns, automate workflows, and rapidly draft behavioral logic rulesDrive Business Intelligence: Query transactional databases, uncover systemic anomalies, and translate data trends into actionable fraud prevention policiesManage the Revenue Lifecycle: Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gapsAlign with Customer Operations: Partner closely with the Director of Customer Service to integrate seamless risk assessment workflows into the customer support experience, ensuring legitimate users face zero frictionQualificationsBachelor's degree in a quantitative discipline1-3 years of experience in fraud operations, trust & safety, payments risk, or chargeback/dispute operationsHighly tech-forward with demonstrated experience leveraging AI platforms (like Claude) to analyze information, structure logical workflows, and scale your daily outputProficiency in SQL for querying databases independently, combined with advanced Excel capabilities for deep-dive transactional analysisHighly autonomous, comfortable navigating ambiguity, and excited by the challenge of building scalable processes where no prior playbook existsStrong foundational understanding of digital payment networks, merchant-side credit card processing, and standard chargeback mechanicsExperience with a large payment processor such as Stripe for payments, disputes, etc.Preferred QualificationsExperience with MetabaseThe base salary range listed is a guideline. Actual compensation is determined based on skills, experience, and the impact you bring. Total compensation includes base salary, bonus, and equity.Salary Range$60,000 - $80,000 USD