Team Member Front of House

GENERAL POSITION SUMMARY

Team members are among the most important ambassadors of Costa Vida. Your willingness to step in where needed ensures a smooth working environment. The Front of House Team Member function will consist of the following roles: Cashier, Lobby, Line Cook, Expeditor, Salad, Drive Through, To Go, and other non-management roles as assigned for example; Runner, Flat Top, Char Grill, Dishwasher, Tortilla, Cold Prep.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assumes responsibility for ensuring that their assigned position for their shift meets business standards and we can appropriately serve the guest any food item on our menu.
• Greet the guest, and understand the guest comes first.
• Serve with a smile and make eye contact.
• Assumes responsibility for preparing food safely and per Costa Vida standards.
• Follow menu builds and recipes.
• Comply with appropriate cleaning and sanitizing of workstation.
• May input data into a food safety checklist system.
• Assumes responsibility in working multiple positions as stated above in the General Position Summary.
• With assistance from management positions, the team member may learn a variety of roles and may work several different positions in one shift.
• Assumes responsibility for related duties as required or assigned.
• Assist with packaging and delivering catering orders.
• Assist with receiving and organizing food deliveries.
• Work closely with other kitchen staff to coordinate food production and ensure timely delivery of orders.

WORKING REQUIREMENTS/CONDITIONS

Education/Certification:

Food Handler permit.

Experience Required:

Proven experience as a cook, preferably in a bulk or high-volume kitchen environment.

Strong knowledge of food preparation techniques and safety standards.

Ability to follow recipes and instructions accurately.

Ability to weigh and measure food accurately.

Excellent time management skills and the ability to multitask in a busy kitchen.

Strong communication skills and a team-oriented attitude

Skills/Abilities:

Ability to stand for long periods and lift heavy items (up to 50 lbs).
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Finger dexterity:

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Talking:

Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing:

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities:

Average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.

Physical Strength:

Ability to stand for long periods and lift heavy items (up to 50 lbs).
WORKING CONDITIONS

Environment:

Capable of working in a hot, fast-paced kitchen environment.
MENTAL ACTIVITIES AND REQURIEMTNS OF THIS POSITION

Reasoning Ability:

Ability to deal with a variety of variables under only limited standardization.

Able to interpret various instructions.

Mathematics Ability:

Ability to perform basic math skills.

Language Ability:

Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.

Ability to prepare memos, and reports using proper punctuation, spelling, and grammar.


Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses.
INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included are the minimal standards required to perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

skills, and abilities included are the minimal standards required to perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.