Account Manager

Account Manager

The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for the Pacific Region. The Account Manager is responsible for providing accounts, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders. In this role, you will work closely with product management for your assigned product group.

Your day-to-day will involve:

• Analyzing customer price, quote and rebate requests to ensure competitive market pricing while maintaining market relevance, balancing revenue, price, margin and share
• Managing and facilitating pricing and quoting decisions based on established price strategies
• Processing job quotes and communications for assigned territories
• Obtaining competitive information for feedback to sales, product management and price council
• Partnering with sales, customer service, product management and technical service to deliver the JM experience
• Facilitating and managing cross functional meetings with transportation, operations, sales and customer service to ensure customer expectations are achieved for job site deliveries.
• May be required to perform other related duties as assigned

What you bring to the team includes:

• Bachelor's degree in Business, Finance or Marketing
• 3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting role
• Experience developing and maintaining relationships internally and externally
• Experience working directly with customers via phone and face to face in both a proactive and reactive manner
• Ability to successfully negotiate complex situations
• Analytical skills with the ability to analyze and evaluate product lines, customers and markets
• Ability to analyze pricing and margin information
• Ability to work independently and in a team environment
• Microsoft Office (Word, Excel (intermediate level), PowerPoint and Outlook)
• Ability to travel up to 15%
• Work environment is typical of an office setting

Preferred qualifications include:

• SAP experience
• SalesForce.com experience
• Results oriented with a strong sense of urgency
• Solid interpersonal, verbal and written communication skills
• Solid problem resolution skills

Please keep in mind: If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company's succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.