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Patient Service Representative

Lumexa Imaging

Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Join our team! We are seeking a friendly, professional, and customer-focused Patient Service Representative (PSR) to join our team at our Lexington facility in San Antonio, TX. The PSR serves as the first point of contact for patients and plays a key role in delivering an exceptional patient experience. Responsibilities include scheduling appointments, verifying insurance information, collecting payments, maintaining accurate patient records, and supporting daily front office operations.

This is a full-time position working Monday-Friday 2pm-10pm. Benefits: Competitive pay, benefits package, paid time off, and opportunities for growth!

What We're Looking For:
  • Positive attitude and excellent customer service skills.
  • Dependable attendance and punctuality.
  • Compassionate approach to patient care.
  • Ability to remain calm and professional in challenging situations.
  • Commitment to delivering a high-quality patient experience.

Qualifications:

  • High School Diploma or equivalent required.
  • Strong written and verbal communication skills.
  • Basic computer proficiency and data entry skills.
  • Ability to multitask in a fast-paced environment.
  • Ability to organize, prioritize work, and strong attention to detail.
  • Customer service skills and ability to resolve patient concerns professionally.
  • Ability to work independently and in a team environment.
  • Bilingual a plus!

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.

Vacancy posted 3 days ago
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