Front Office Coordinator

$19–$24/hr based on experience | North Naples, FLEmpowered Global is growing our team and looking for a dependable, customer-focused Front Office Coordinator to be the first point of contact for our customers. We're a locally owned electrical company specializing in generators, residential electrical service, and remodeling, and we take pride in providing professional service while treating both our customers and employees with respect.If you're organized, comfortable on the phone, and enjoy helping people, this could be a great opportunity to build a long-term career with a company that invests in its team.Position DetailsLocation: North Naples, FLHours:Monday–Thursday: 8:00 AM–5:00 PMFriday: 8:00 AM–3:00 PMCompensation: $19–$24 per hour, depending on experienceWhat You Can ExpectMedical, dental, and vision benefitsRetirement plan with up to a 3% company matchPaid time off and company holidaysOpportunities for professional development and advancementA close-knit team environment with regular company activities and outingsA workplace centered around Empower, Integrity, Professionalism, Leadership, and ServiceWe make time to enjoy working together, too. Team events have included fishing trips, spa days, escape rooms, axe throwing, holiday celebrations, and more.What You'll HandleIn this position, you'll help keep communication between our customers and service team running smoothly. Your day-to-day responsibilities will include:Responding to inbound calls and helping customers with questions and service needsCoordinating and scheduling service appointmentsCommunicating appointment information clearly and accuratelySupporting the office with a variety of administrative dutiesKeeping customer and scheduling information organizedCreating a professional, helpful experience for every customer you interact withWhat We're Looking ForThe right person will be organized, dependable, and comfortable managing multiple tasks throughout the day. We're looking for:1+ year of customer service and scheduling experienceStrong verbal and written English communication skillsExcellent organization and attention to detailAbility to prioritize and multitask in a fast-paced environmentProficiency with Microsoft Office, including Word, Excel, and OutlookHigh school diploma or GEDHelpful, But Not RequiredPrevious experience using ServiceTitanFamiliarity with Naples, Bonita Springs, Estero, or surrounding areasExperience in a home-service, construction, electrical, HVAC, plumbing, or similar industryIf you're looking for more than just another office job and want to join a company where reliability, teamwork, and customer service are genuinely valued, we'd like to hear from you.Apply online today to join Empowered Global.