Commercial Administrative Coordinator

The Commercial Administrative Coordinator provides administrative analytical and operational support to the Director of Sales Director of Sales & Marketing and Private Dining Sales Manager. This role supports the Sales & Marketing team through reporting CRM management prospecting support data analysis departmental administration and private dining coordination.
The ideal candidate is highly organized analytical detail-oriented and proficient in managing multiple priorities in a fast-paced hospitality environment.
Essential Responsibilities

Administrative Support
Provide administrative support to the Director of Sales and Director of Sales & Marketing.
Coordinate meetings maintain calendars and prepare presentations and reports.
Assist with departmental communications document management and special projects.
Maintain departmental files records and organizational systems.

Sales Intelligence & Prospecting
Manage and maintain CRM databases to ensure data accuracy and integrity.
Serve as the primary administrator for Knowland Cvent Topline and other prospecting platforms.
Generate weekly and monthly prospecting lists for the Sales team.
Track and analyze citywide self-contained and non-self-contained business opportunities.
Manage relationships and workflows with third-party prospecting vendors.
Research target accounts and identify new business opportunities.

Reporting & Analytics
Prepare weekly monthly and quarterly sales reports and dashboards.
Analyze sales activity prospecting efforts and business trends.
Compile data for business reviews budget planning and leadership presentations.
Maintain departmental trackers and reporting tools.

Private Dining Support
Provide administrative support to the Private Dining Sales Manager.
Maintain inquiry and activity tracking reports.
Assist with database management follow-up and reporting.
Support promotional efforts and administrative needs related to Private Dining.

Marketing Administration
Process guest amenities and VIP requests.
Assist with maintaining sales and marketing collateral.
Support administrative tasks related to marketing initiatives events and promotions.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Medical Dental and Vision Insurance 401K
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Qualifications :

Your experience and skills include:

• Bachelors degree preferred or equivalent work experience.
  Minimum 2 years of administrative sales support marketing support or hospitality experience.
  Hotel sales and marketing experience preferred.
  Experience with OSEM Knowland Cvent Topline or similar platforms preferred.
  Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office Suite.
  Strong analytical organizational and communication skills.
  Ability to manage multiple priorities while maintaining attention to detail.

Additional Information :

Compensation Range : $26.00 - $29.00 per hour

Visa Requirements:  Successful candidates must be legally eligible to work in the United States.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect:  We value the needs ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence:  We make genuine connections and we cherish every opportunity to make the people around us feel special.
• Belonging:  We celebrate our differences. We support each other and we always stand together.
• Empowerment:  We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity:  We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time