Account Manager

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Income Development Manager – OEM F&I Ancillary Division

Full-Time | Field-Based | North Carolina | Competitive Salary + Bonus + Full Benefits

A nationally recognized OEM F&I provider is seeking a driven and experienced Income Development Manager (IDM) to oversee a territory of 20–30 franchise dealerships across North Carolina. This field-based position focuses on driving PNUR (Per New Unit Retail) performance—not just volume—through the promotion of Vehicle Service Contracts (VSC) and F&I protection products.

This is a high-impact role for a professional who thrives in front of dealers, brings deep knowledge of menu selling, and knows how to influence F&I and sales teams through data, coaching, and relationship-building.

Key Responsibilities:

Create and execute strategic territory growth plans in partnership with the Regional Manager
Build strong, consultative relationships with dealer principals, GMs, F&I Directors, and sales leaders
Conduct in-store performance analysis to identify opportunities for increased F&I penetration and revenue
Train dealership staff on OEM-branded VSC and ancillary products, including product knowledge and compliant menu selling techniques
Act as a liaison for dealer questions, service issues, and customer satisfaction escalations
Share regular field intelligence regarding product performance, competitive trends, and market conditions
Collaborate with internal departments to ensure consistent dealer support and aligned messaging
Uphold and promote company integrity, ethical practices, and compliance standards
Foster continuous self-development to support career advancement

What You Bring:

Expertise in dealership F&I, menu selling, and account development
Strong understanding of VSC and protection product strategy within OEM or vendor environments
Proficiency with CRM tools, Microsoft Office, and dealership DMS platforms
Excellent time management skills and the ability to prioritize a large multi-dealer territory
Clear and confident communication, both in the field and with corporate teams

Education & Experience:

Bachelor's or Associate's degree preferred
5–10 years of combined experience in auto dealership operations, F&I, or vendor sales/training roles
Equivalent experience will be considered
AFIP Certification a plus

Work Environment & Physical Requirements:

Frequent in-state travel by car required; occasional air travel as needed
Must hold a valid driver's license and maintain a clean driving record
Ability to sit, stand, walk, and drive for long periods
Vision, speech, hearing, and mobility required for field and office work

Classification & Compensation:

Full-time, salaried, exempt (FLSA)
Eligible for performance-based and company-wide bonus programs
Salary varies based on experience and tenure
EEO Classification: Sales Workers | ADAAA Classification: Light

If you're a results-focused F&I professional who thrives in a fast-paced, dealership-facing role, we want to hear from you.

Submit your resume today to start the conversation.

Apply

Vacancy posted 2 days ago

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