Reproductive Health Services Manager

Job Description

Job Description

Job Summary: The HIV & Reproductive Health Services Manager is responsible for the leadership, oversight, and operational management of all HIV and reproductive health prevention, education, testing, and outreach services. This role ensures program effectiveness, regulatory compliance, andalignment with organizational goals while serving as a key liaison with community partners and stakeholders. The Manager supervises staff, oversees program performance, and supports thedevelopment and expansion of services.
ESSENTIAL FUNCTIONS:· Provides leadership and oversight of HIV and reproductive health programs, includingHealth Resource Center, HIV Testing and Counseling, community education and outreach, STI testing, and Pre-Exposure Prophylaxis (PrEP) services.· Supervises, trains, and evaluates assigned staff, including recruitment, scheduling, performance management, employee relations, and professional development.· Monitors program performance and outcomes to ensure achievement of required benchmarks and quality standards.· Develops and manages program budgets to ensure fiscal accountability and compliance with funding requirements.· Prepares and contributes to funding proposals to support current and future program initiatives.· Provides STI testing and education services as needed to support program operations.· Facilitates referrals to Hamilton clinical services, including HIV and Hepatitis C treatment.· Collaborates with internal departments and leadership to support integrated, patient-centered care delivery.· Maintains knowledge of departmental roles and ensures alignment across program functions.· Maintains confidentiality and compliance with HIPAA and organizational policies.· Prepares and delivers reports, presentations, and updates to internal and external stakeholders.· Maintains effective communication with staff, leadership, and community partners.· Ensures compliance with Quality Department protocols and regulatory requirements.· Supports revenue cycle initiatives, including productivity goals, revenue targets, and expense management.· Demonstrates commitment to Hamilton’s Workplace Values: Innovation, Integrity, Quality, Accountability, Respect, Commitment, and Inclusion.· Travels throughout service areas as required.· Performs other duties as assigned in support of organizational goals and service delivery.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:· Knowledge of community resources, public health programs, and healthcare delivery systems.· Strong leadership and supervisory skills, including performance management and conflict resolution.· Ability to motivate, engage, and develop staff across multiple programs and service lines.· Strong interpersonal, relationship-building, and project management skills.· Strong analytical and organizational skills with the ability to manage multiple priorities.· Ability to utilize data to inform decision-making and program improvements.· Knowledge of HIPAA regulations and ability to maintain confidentiality.· Excellent written and verbal communication skills.· Ability to work under pressure, prioritize tasks, and meet deadlines.· Proficiency in computer systems and ability to learn new software applications.· Ability to engage diverse communities and stakeholders effectively.· Demonstrates professionalism, adaptability, and alignment with organizational values.
MINIMUM EDUCATION & EXPERIENCE· Bachelor’s degree in Health, Human Services, or a related field required.· Minimum of three (3) years of experience in a health or human services or ambulatory care setting.· Prior supervisory experience required.· Proficiency in Microsoft Office and ability to communicate effectively with all levels of the organization.
PREFERRED QUALIFICATIONS:· Knowledge of The Joint Commission regulations.
OTHER REQUIREMENTS:· Reliable transportation to travel throughout the service area.· Ability to work flexible schedules and maintain punctual attendance.   EQUAL OPPORTUNITY EMPLOYER:Hamilton Health Clinic is an equal opportunity employer. We are committed to providing aninclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.
LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenanceinstructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with co-workers, internal and external customers, and outside contractors and vendors.
MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
REASONING SKILLSAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS/MOTOR COORDINATIONRequires hand-eye coordination; finger dexterity, and a combination of sitting, standing, climbing, stooping, balancing, kneeling, reaching, carrying, pushing, pulling, lifting (up to 15 pounds). Must be able to write, type, use telephone and computer systems, and other office equipment. May require sitting or standing for long periods of time.
WORK ENVIRONMENTExposure to routine medical office/health clinic conditions as well as adverse environmental conditions such as dust, temperature and noise extremes, etc. May be exposed to infectious or contagious disease.
This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.  NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:Hamilton Health Center does not discriminate because of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. Hamilton will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.
Employees are expected to perform duties as assigned and directed by management.