Assistant Store Leader

Assistant Store Leader

Knoxville, TN

Overview

Position Type: Full Time Travel Percentage: None Category: Retail

Description

Assistant Store Leader

Range USA is the nation's largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We're growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title: Assistant Store Leader

Reports to: Store Leader

Classification: Full-Time / Exempt / Salaried

Position overview

The Assistant Store Leader supports the overall success of the store by driving sales, leading daily operations, developing team members, and ensuring a safe, compliant, and customer-focused environment. This role partners closely with the Store Leader to drive store sales performance, maintain operational excellence, and uphold all regulatory and safety standards.

Core values alignment:

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

Sales & Customer Experience:

• Support achievement of store sales goals through exceptional customer service and team execution
• Ensure a consistent, high-quality customer experience in both retail and range environments
• Maintain merchandising, pricing, promotional, and visual presentation standards

Operations & Store Management:

• Responsible for scheduling to align staffing with customer traffic and business needs
• Responsible for daily store operations, including opening/closing procedures, cash handling, and receipts and dispositions
• Oversee store and range facility standards, staffing, cleanliness, and functionality
• Ensure proper use of systems including POS, inventory, and scheduling tools
• Oversee and support range maintenance team operations

People Leadership & Development:

• Responsible for recruiting, interviewing, and hiring top talent
• Responsible for onboarding and training of new team members
• Provide ongoing coaching, feedback, and performance management
• Help develop associates through goal setting and development plans

Compliance & Safety:

• Ensure strict adherence to ATF regulations and all internal firearm handling policies
• Maintain compliance with OSHA, EPA, and all applicable state and local regulations
• Serve as a Safety Leader by promoting a culture of accountability and safe practices

Administrative & Execution

• Monitor compliance with company policies, procedures, and record-keeping
• Manage timekeeping, scheduling approvals, and attendance tracking
• Support execution of company initiatives and operational priorities
• Assist across all store functions as business needs require

Desired skills & experience

• 3+ years of retail sales or leadership experience
• Led teams of 10 or more associates
• Availability to work a flexible schedule including nights, weekends, and holidays
• Proficiency with Microsoft Office, POS systems, and inventory management tools
• Strong communication and interpersonal skills
• Proven ability to build relationships and deliver customer-focused solutions
• Experience in coaching, performance management, and team development

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training