SUPPORT SERVICES ASSISTANT (INTERPRETER)

Responsibilities Under the general supervision of the Staff Services Manager I, the Support Services Assistant – Interpreter (SSA‑I) performs a wide range of interpreting services as a member of a pool of interpreters for Rehabilitation Counselors for the Deaf (RCD) and other deaf or hard of hearing employees. Working Conditions The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders. Minimum Requirements Fluency in American Sign Language (ASL). Desirable Qualifications Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect. Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails. Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations. High level of organizational skills and office equipment and processes proficiency. Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio. Knowledge of department's mission and goals. Experience communicating with and providing information regarding DOR services to applicants and consumers. Examination Requirements To obtain list eligibility for the position, you must first take the online exam: Benefits Competitive pay and advancement opportunities. Work‑life balance, flexible hours, and remote work options for many positions. State of California offers a comprehensive benefits package, subject to eligibility. Equal Employment Opportunity Statement The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. #J-18808-Ljbffr