Lead Producer [Remote]

As a leading mobile games developer, Jam City is looking to “level up” our talent. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment. 

PERKS & BENEFITS

Unlimited Vacation, Paid Sick Days, Kin Care & Holidays*

100% Covered Medical and Company-Sponsored Dental & Vision ( Plans Vary )*

Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More*

Wellness Activities & Programs

12 Weeks Paid Parental Leave*

Happy Hours

Company Events

Dog-Friendly*

_ * Only applies to full-time positions._

Jam City is looking for a talented and experienced Lead Producer to join the Cookie Jam team, one of our top-grossing mobile games. In this role, you'll be a key leader of a 60 plus person team, responsible for delivering on the game's long-term strategic roadmap. We're looking for someone who is not only a master of project management but also a creative problem-solver who can optimize development processes and lead a team to success.

The ideal candidate is passionate about games, a strategic thinker, and an expert in running robust live operations. You will collaborate closely with the team and management to balance development priorities, improve pipelines, and ensure a best-in-class experience for our players. A top priority for this role is to grow and mentor the production talent within the Puzzle organization, helping producers at all levels develop and grow their careers.

RESPONSIBILITIES

• Lead the creation of the long-term roadmap and production goals for the team.
• Oversee the robust live operations of a critical title, ensuring smooth execution and stability for players.
• Improve team pipelines and workflows while monitoring team organization to ensure proper support.
• Mentor producers at all levels and provide hands-on opportunities for them to learn and grow their skills.
• Work with directors to establish product vision and team objectives, then clearly communicate them through documentation and presentations.
• Resolve conflicts with internal, cross-functional teams to ensure smooth and efficient operations.
• Proactively strengthen communication and relationships between all teams.
• Present a clear, accurate, and digestible picture of the project to executive leadership while advocating for the team and development plans.
• Use strong judgment to determine when and how to escalate issues, implement new tools, or overhaul processes.

QUALIFICATIONS

• 8+ years of experience in a game production role, with a preference for casual mobile gaming
• Exceptional leadership skills with the ability to build consensus and support for initiatives across multiple teams.
• Proven experience in live operations within a fast-paced, event-driven game environment.
• Extremely strong knowledge of the marketplace, market trends, and data, with the ability to identify product improvements.
• The ability to balance project demands with creative essentials and the player experience.
• A solid project management foundation in various methodologies, including Agile and Waterfall, with the ability to customize workflows to meet team needs.
• A proactive, results-oriented self-starter with a strong sense of ownership, accountability, and urgency.
• A team player with excellent interpersonal skills, able to communicate and influence across all levels of the organization.
• Proficient in various production tools, such as Confluence, Jira, G-Suite, and Keynote.
• Excellent oral and written communication and collaboration skills.
• The ability to take direct feedback and adapt communication styles to work effectively with others.
• Strong technical skills and hands-on experience with configuration management and deployment tools, such as JSON configuration.

CHECK OUT LIFE AS A JAM CITIZEN:

OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION

We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.

ABOUT JAM CITY

Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.