Senior Marketing Coordinator

Senior Marketing Coordinator

Nardello & Co. is a leading global investigations firm headquartered in New York and with offices across the United States, Europe, and Asia. We are seeking a Senior Marketing Coordinator to support the firm's global marketing initiatives.

Reporting to the Chief Marketing and Business Development Officer, this New York-based position will play a key role in delivering the firm's marketing and business development strategy, with particular emphasis on marketing communication initiatives, digital strategy, production of client-facing material, and other high-visibility projects.

The successful candidate will enjoy being part of a growing firm, working as part of a small but high-performing team. Candidates must be detail-oriented, able to handle a fast-paced work environment, confident at interfacing with senior stakeholders, and demonstrate good judgment.

Essential Duties & Responsibilities:

• Manage the thought leadership process, working with the investigations staff to ensure articles/short commentary pieces are produced in a timely manner, align to best practices and ensure content aligns to the priorities and core messages of the firm.
• Draft copy for internal and external communications which promote key achievements/awards and rankings, office openings, new hires, and press features.

Social Media/Digital Strategy:

• Manage all social media for the firm, including content creation (graphics and copy)
• Grow presence on social media platforms and ensure that the content aligns with the goals of the firm
• Maintain the website with current and up to date content
• Assist in the delivery of AI and SEO optimization goals for the firm
• Develop internal and external HTML communications, including bulletins, newsletters, and announcements
• Support the conceptualizing, design and creation of visual elements for print and digital assets, including brochures and other collateral, PowerPoint presentations, website and social media content, infographics, photography and video and assist with all digital and print production, including managing relationships with external vendors
• Provide corporate-wide accessibility to standardized and branded graphics, images, and digital and print media and ensure that these are kept current.

CRM:

• Support and elevate processes and analytics used to manage the firm's relationship Contact Management System (CRM) including maintaining data on key firm contacts and companies; creating e-marketing campaigns to targeted mailing lists; reporting on campaign analytics; and managing list builds.
• Maintain key clients lists including firm reference lists, key client lists, and obtain relevant information from senior stakeholders to ensure information across numerous databases is kept current.
• Leverage data from a variety of sources (CRM/ERM, email marketing, social media, Google Analytics) and work with a cross-functional operations team to create, modify, and distribute standard and ad hoc business performance management reports and dashboards.
• Review, edit and track various department-related documents (RFP's, pitches, etc.), setup and maintain filing, etc. for the Practice Development Department

Additional Responsibilities:

• Manage the content in our proposal tool (iKaun) and ensure that case studies, proposal templates, and other relevant written materials are kept up to date.
• Assist in the completion of submissions to directories, rankings, etc.
• Maintain and track budget items: process invoices, create and submit check requests, and reconcile
• Manage firm promotional items
• Assist with annual gifting process
• Manage external relationships with vendors
• Assist in onboarding new hires including sourcing headshots, publishing biographies.

Knowledge, Skills & Abilities:

• Excellent written and verbal communication skills
• Outstanding attention to detail, including in written communication and visual presentations
• Stellar time management, prioritization, and organization skills
• Ability to interact with people within and outside the organization
• Strong problem-solving skills with the ability to offer creative solutions
• Self-starter with the ability to work with little to no supervision
• Ability to work in a fast-paced office environment
• Proficiency in Microsoft Office tools (Outlook, Word, Excel, and PowerPoint)
• Prior experience with Salesforce, InDesign, MailChimp a plus
• Prior experience with Adobe Creative Suite and Canva

Education & Experience:

• Bachelor's degree preferred.
• Minimum 2-5 years of experience in marketing, preferably in a professional services environment.

Nardello & Co. offers employees a competitive pay and benefits package. We are an Equal Opportunity Employer.

Ranked as the pre-eminent US investigative firm by Chambers & Partners, Nardello & Co.'s experienced professionals handle a broad range of issues including civil and white-collar criminal litigation and arbitration support, due diligence, anti-corruption & fraud investigations, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance consulting.

The firm's clients include the world's leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic and cultural institutions.

With offices in New York, London, Washington, DC, Los Angeles, San Francisco, Hong Kong, Paris, Dubai, and Singapore, Nardello & Co. maintains a professional staff that includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, computer forensic experts, research analysts, former journalists, financial crime specialists, and forensic accountants.