Azure Operations Lead

Job Description We are seeking a skilled and collaborative Cloud & IT Operations Lead to drive modernization and automation across our enterprise IT Service Management (ITSM) ecosystem. This role is responsible for advancing service delivery, improving operational efficiency, and integrating AI‑enabled capabilities while overseeing Azure cloud operations and secure access governance. The ideal candidate will bring extensive expertise in Azure platforms, process automation, PL‑3 environments, STIG‑based configuration, JSIG‑compliant operational environments, and high‑quality operational support within a dynamic, mission‑focused setting. Key responsibilities Lead modernization of IT Service Management processes, transforming manual workflows into automated, scalable, AI‑assisted service operations Implement AI‑driven capabilities across ITSM, including intelligent routing, predictive analytics, automated remediation, and service health insights Architect, operationalize, and maintain Attribute‑Based Access Controls (ABAC) across enterprise systems; utilize Sentris for ABAC policy authoring and enforcement, ensuring accurate application of attributes across classifications, roles, and mission environments Integrate Sentris with the Security Database of Record, managing synchronization pipelines to maintain authoritative identity and attribute data across the enterprise Provide leadership, mentorship, and technical oversight to cloud and IT operations engineers Maintain comprehensive documentation, runbooks, and operational standards to support continuity and audit requirements Collaborate closely with cybersecurity, engineering, and mission teams to support secure enterprise operations Promote automation‑first operations, leveraging infrastructure‑as‑code (IaC), CI/CD, Power Platform, scripting, and AI‑driven orchestration Lead cloud operations supporting Azure infrastructure, identity services, virtual desktop environments, and mission‑critical workloads What You Need Extensive experience in cloud operations, enterprise ITSM, and service automation Experience integrating identity systems with a Security Database of Record and maintaining attribute synchronization workflows Experience managing PL‑3 environments across AVDs, Office tools, Exchange, SharePoint, and enterprise file services Experience designing, implementing, and supporting enterprise ITSM processes leveraging modern ITSM platforms to enable automation, scalable service delivery, and operational excellence Experience with automation of Infrastructure (IaC‑Infrastructure as Code); Experience with Azure Cloud, Windows Server, SQL Server, PowerShell scripting, and virtualization Possess a DoD 8570/8140 Certification Bonus Points If You Have Hands‑on experience implementing ABAC, including Sentris configuration, ABAC policy lifecycle management, attribute ingestion, and system integration Experience designing, implementing, and supporting enterprise ITSM processes leveraging Jira Service Management to enable automation, scalable service delivery, and operational excellence Demonstrated ability to manage Azure subscriptions and resources, including end‑to‑end lifecycle management, cost optimization, governance controls, and compliance alignment Experience implementing and managing Azure Storage, including Storage Accounts, encryption configurations, lifecycle policies, and secure access patterns for mission workloads; Hands‑on experience deploying, configuring, and maintaining Azure Virtual Machines, including images, extensions, backup configuration, monitoring, and performance tuning Strong understanding of Azure Virtual Networks, subnet design, firewall rules, routing, VPN/ExpressRoute connectivity, NSGs, and secure network architectures supporting PL‑3 and mission systems Familiarity with enterprise monitoring and analytics such as Azure Monitor, Log Analytics, and Kusto Query Language (KQL) for operational insight and troubleshooting; Certs in relevant technical areas Eligibility requirements US Citizen Valid US Passport Active TS/SCI Compensation Base pay range for this position in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is $116,900 — $243,100 USD. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Accommodation Statement Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. #J-18808-Ljbffr jobr.pro