Medical Assistant - Sexual and Reproductive Health Program (TLT/SDA)

Medical Assistant (MA)

Department of Public Health - Sexual and Reproductive Health Program is seeking a skilled, adaptable, and patient-centered Medical Assistant (MA) to join our clinical team as a part-time (0.8 FTE) Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) Float Medical Assistant. This position plays a vital role in supporting the delivery of high-quality, trauma-informed care through direct patient services, clinical assistance, health education, and administrative support.

Working under the clinical direction of an Advanced Registered Nurse Practitioner (ARNP) and the supervision of a Personal Health Services Supervisor (PHSS) or site manager, the Medical Assistant functions as an integral member of a multidisciplinary care team. The successful candidate will demonstrate strong clinical skills, excellent communication abilities, and a commitment to serving adolescents and adults from diverse backgrounds with dignity, respect, and cultural responsiveness.

This position supports clinic operations by assisting providers during patient visits, coordinating patient flow, performing delegated clinical procedures, conducting health screenings and assessments, maintaining accurate health records, and providing patient education. Responsibilities include specimen collection and processing, vaccine and medication administration, phlebotomy, laboratory testing, scheduling support, care coordination, inventory management, and maintaining a safe and efficient clinical environment.

The ideal candidate is flexible, collaborative, and able to adapt to changing priorities while supporting continuity of care across multiple clinic locations. A commitment to teamwork, patient advocacy, health equity, and continuous learning is essential for success in this role.

The Sexual and Reproductive Health Program is part of the Community Health Services (CHS) Division within the Department of Public Health and operates four clinics throughout King County, located in Bellevue (Eastgate), Kent, Auburn, and Federal Way. This Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) Float Medical Assistant position provides clinical support across all four locations based on operational and staffing needs. Our clinics serve adolescents and adults who are racially, ethnically, culturally, and socioeconomically diverse communities and are committed to providing high-quality, patient-centered sexual and reproductive health care. Services include contraceptive counseling and prescribing, including long-acting reversible contraceptives (LARCs); pregnancy options counseling and referrals including for abortion services; sexually transmitted infection (STI) testing, diagnosis, and treatment; and HIV pre-exposure prophylaxis (PrEP) management. The Float Medical Assistant plays a key role in ensuring patients receive equitable, compassionate, and accessible care across our clinic network.

Term-Limited Temporary (TLT) positions are "at will" positions but are eligible for benefits. This TLT is currently anticipated to last up to 1 year with a possibility of an extension. One factor that could effect the end date of the position is an unanticipated change in funding.

This vacancy can also be filled as a Special Duty opportunity. Special Duty Assignments are open to Career Service, Career Service Exempt or other regular (non-temporary) employee in King County who has completed their initial County probation. You must have supervisor approval prior to taking a Special Duty Assignment.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months. This position may also be required to work at Sister Sites throughout King County. The Sister Sites can be found here.

Work Schedule

Typical work schedule at the Kent, Auburn, and Federal Way clinics is Monday through Friday 9:00 am to 5:30 pm (with a 30-minute lunch). The typical work schedule at Eastgate is Monday, Tuesday, Thursday, and Friday from 8:00 am 5:00 pm; Wednesday from 9:00 am 6:00 pm (with a 60-minute lunch). This is a non-exempt position and is subject to the provisions of the Fair Labor Standards Act and is overtime eligible.

Work Location

This float MA position will be expected to work at any of the following locations based on operational needs:

• Eastgate Public Health Center: 14350 SE Eastgate Way, Bellevue, WA, 98007.
• Kent Public Health Center: 25742 104th Ave SE, Kent, WA, 98030.
• Auburn Public Health Center: 901 Auburn Way N, Auburn, WA, 98002.
• Federal Way Public Health Center: 33431 13th Pl S, Federal Way, WA, 98003.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Job Duties

• Assist providers with patient care and coordinate efficient clinic flow by promptly rooming patients.
• As directed by ARNP, perform and process blood draws, administer medication and collect specimens.
• Interview and accurately record client's medical, dietary, social history, anthropometric and lab results, and accurately enter patient information into electronic health records, health information tracking systems, and chronic disease registries.
• Provide health care education regarding reproductive health, emergency contraception and pregnancy options, including abortion referral through individual instruction and written materials to clinic clients.
• Travel to each of the 4 Sexual and Reproductive Health Program clinics as needed.
• As directed by ARNP, phone in prescriptions to pharmacies, schedule follow-up appointments and refer patients for specialty and/or follow-up care as needed.
• Monitor, request, stock, and clean routine clinic supplies, maintain safety and cleanliness of examination/treatment rooms and laboratory areas. This may include some bending, lifting, reaching, stooping, and moving objects weighing 35 pounds.
• Utilize clinic practice management software to assist with scheduling, registering, and checking in patients for appointments.
• Attend training and respond to emergency situations within the clinic supporting health care providers and emergency personnel.
• Perform pre-visit planning activities, attend huddles.
• Assist with procedures.
• Administer vaccines, and single dose medications via the following routes; oral, subcutaneous, intradermal, intramuscular, intranasal.
• Perform Clinical Laboratory Improvement Amendments (CLIA) waived lab tests.
• Provide coverage for other MA absences.
• Properly donning and doffing Personal Protective Equipment (PPE).
• Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

Minimum Qualifications:

• Must possess current certification as a Medical Assistant certified from Washington State Department of Health (You will not be considered for this position if you do not possess this certification).
• Must have documentation of current BLS CPR certification with AED training required at time of hire CPR/AED Heartsaver courses do not meet this requirement.
• The ability to do basic mathematics including basic calculations, convert fractions and decimals, graph anthropometrics, and all with a high degree of accuracy.
• Knowledge of Medical Assistant skills including phlebotomy and related laboratory and clinical procedures, medical terminology, vital signs, and immunizations.
• Knowledge of asepsis and universal precautions, State and Federal guidelines regarding laboratory safety, handling and/or disposing of biohazards and specimens.
• The ability to engage and educate clients on health care maintenance and prevention.
• The ability to effectively communicate (oral and written) with clients, co-workers, supervisors, health care providers and the public.
• The ability to effectively communicate with non-English speaking clients utilizing interpreters when necessary.
• The ability to effectively collaborate in a team environment.
• The ability to rapidly set priorities in a changing environment, identify problems, make decisions within the scope of the position, implement appropriate actions or solutions, and seek additional information when necessary.
• The ability to successfully multitask in a fast-paced environment.
• Knowledge of laws governing health care including HIPAA, the handling of confidential information, and understanding of Child Protective Services mandates.
• Be familiar with medical recordkeeping; utilizing patient tracking registries.
• The ability to accurately enter data into computerized systems.
• The physical ability and sufficient manual dexterity to perform the requisite health care services with or without reasonable accommodations.
• Ability to effectively deal with change; able to be flexible and adaptable; able to gather information and try different ideas to make things work.
• Relates well with diverse personality types; treats everyone fairly and equitably.
• Able to work with a multi-disciplinary team that interacts with the public and community partners while delivering quality healthcare services to racially, ethnically, and socio-economically diverse populations.
• Ability to talk to others with ease; listen attentively;