Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the community since September 2007 and is a close-knit team of four full-time members. Weve built a strong foundation focused on consistency, service, and long-term growth.

Im a graduate of Illinois State University with a Bachelors degree in Accounting, and we are proud members of the Helotes Chamber of Commerce, staying actively connected to the local community.

For our team, we offer a retirement plan with a company match, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is positive, encouraging, and growth-focused. Were looking for someone who is motivated, dependable, and eager to grow - someone who values being part of a supportive team while building a long-term career.

ROLE DESCRIPTION:
Kristin Sorensen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.