Contract Management Specialist

Location Chesterfield, Missouri, United States Overview The Contract Management Specialist is responsible for managing customer contracts, pricing administration, and financial risk tracking for Foodservice National Accounts. This role supports Sales, Product Management, Marketing, R&D, Customer Service, and Operations by ensuring the accuracy and integrity of contract, pricing, and customer position data. The specialist serves as a key liaison between customers and internal stakeholders, ensuring contract-related requests are executed efficiently, accurately, and in alignment with company pricing policies and profitability objectives. Key Responsibilities Contract Administration & Pricing Manage the full contract lifecycle, including quote creation, contract booking, pricing maintenance, and contract reporting. Process contracts and pricing transactions accurately and timely while adhering to approved margin objectives and company policies. Maintain customer contract balances and provide reporting to support sales and business decision-making. Review and validate contract details prior to booking to ensure accuracy and compliance. Contract Drag & Position Management Execute contract drag management processes, including running and distributing drag reports, reviewing contract positions, and rolling contracts forward when approved. Apply appropriate charges and adjustments in accordance with established policies and approvals. Track and manage customer positions and contract execution to ensure contractual obligations are met. Maintain customer position reports and provide visibility into contractual commitments and exposures. Financial Risk Management Track and maintain Financial Risk Management (FRM) deals by customer. Support execution and monitoring of risk management activities associated with customer contracts and pricing agreements. Assist in maintaining accurate records of futures, basis, and pricing positions as applicable. Pricing Data & System Maintenance Maintain pricing targets, customer price lists, and validity periods within company systems. Update customer pricing schedules based on contracted positions and pricing agreements. Monitor automated pricing and quote activity to confirm price validity and customer acceptance. Ensure compliance with pricing policies and obtain appropriate approvals for any pricing deviations. Pricing Analysis & Issue Resolution Investigate and resolve pricing discrepancies with a thorough understanding of pricing structures, margin expectations, costs, and SAP pricing routines. Analyze pricing exceptions and collaborate with sales, customer service, and pricing teams to implement corrective actions. Support continuous improvement initiatives related to pricing accuracy and contract administration processes. Reporting, Auditing & Compliance Run and review daily contract audit reports to identify pricing errors, data gaps, and transaction issues. Coordinate with internal stakeholders to resolve discrepancies and update system data as needed. Ensure accurate downstream processing of contracts, orders, billing, and invoicing. Maintain compliance with company contracting, pricing, and approval policies. Customer & Cross-Functional Support Manage and respond to inquiries received through the contracting inbox, including pricing and quote requests. Support Pricing Managers with RFP responses, pricing analysis, and customer proposals. Collaborate closely with Sales, Customer Service, Marketing, Product Management, R&D, and Operations to deliver exceptional customer service. Develop an understanding of supply chain capabilities, production constraints, and sales forecasts to support business objectives. Qualifications Required Bachelor's degree in Business Administration, Marketing, Finance, Supply Chain, or a related field. 1-3 years of experience in customer service, contract administration, sales support, pricing, or commercial operations. Strong analytical, mathematical, organizational, and problem-solving skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Office applications, particularly Excel. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Preferred Experience with SAP or similar ERP systems. Knowledge of commodity markets, including CBOT futures and basis trading concepts. Previous experience supporting pricing, contracts, risk management, or foodservice/customer account operations. #J-18808-Ljbffr Bunge