Service Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Able Total Care, LLC - Queens, Elmhurst, NY, US One of NewYork’s leading home care agencies servicing all five boroughs and Long Island. Our home care agency employs highly qualified Home Health Aides who are dedicated to provide compassionate, quality care services to our patients. Salary Range: $24.00 To $26.00 Hourly Responsibilities Schedules/Assigns caregivers to patient cases. Eager to go above and beyond to accept as many cases as possible in effort to ensure growth and agency profitability. Interact with families, clients, and caregivers regarding services Follow-up with clients and caregivers regarding coverage, call-offs, and cancellation of staff. Maintain open and current communication with management team of changes in status of clients and caregivers. Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs. Documents all notes and updates for patients and caregivers into HHA Exchange Scheduling/billing system. Participates in agency on-call when scheduled Reports all incidents to immediate supervisor Ensure that services are provided as prescribed by the client's Plan of Care. Prebilling and working on Call Dashboard daily Performs other duties as needed Qualifications Minimum High School Diploma Prior experience in home care as a “Service Coordinator” a MUST. Strong computer and writing skills, including knowledge of Microsoft Outlook Knowledge of HHA Exchange a plus! Bilingual Spanish a plus but not mandatory. Job Type: Full-time Benefits 401(k) 401(k) matching Employee assistance program Health insurance Life insurance Paid time off Vision insurance Language Requirements Spanish (Required) Location & Pay Elmhurst, NY 11373 (Required) Pay: $24.00 - $26.00 per hour Leave time includes Paid Time Off, Sick and paid holidays Benefits include medical, dental, and vision Retirement savings – 401(k) Voluntary benefits – short term disability, life insurance and other products #J-18808-Ljbffr