Cashier/Front Desk

Job Description

Job Description

Cashier/Front DeskAltitude Trampoline Park Lawrenceville, GA is looking for energetic individuals with a passion for guest experience to join our Team! Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.What You Need-Excellent communication skills-Reliable transportation, to and from work-Completion of in-house safety training-Work experience is a plus, but not requiredA Typical Day-Communicate and enforce all park regulations and jumping rules in a personable and professional manner-Remain alert and use all senses while supervising park guests-Establish and maintain a safe environment for patrons in and around jumping surfaces, air bags, and other activity areas-Work as a team with other Altitude Trampoline Park employeesPerks-Flexible schedule-Competitive PayAltitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. We are committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.FRONT DESK JOB DESCRIPTIONThe Front Desk employee reports directly to the Manager of Altitude Trampoline Park.Front Desk employees are expected to:The front desk is the engine of the park...You make the park run smoothlyAnswer phone promptly and use the guest's name during phone conversationProperly open and close the front desk each day according to Standard Operating ProceduresEnsure the accurate and complete registration/waivers. If uncertain consult with management prior to admitting anyone into the parkKnow all the pricing options, party packages, park hours and facility features by heartYou are an expert at the POS systemUpsell the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available.Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.Maintain a clean, safe, fully stocked and well organized work areaAccurately book, change and cancel jump appointmentsBe ResponsibleParticipate in and help facilitate staff trainingBe on time for your shiftAttend ALL scheduled staff meetingsYou are a court monitor tooPeer over to the rock wall, basketball, and main court area from the front deskFill in as a court monitor when neededCommunicate to management any and all occurrences involving staff or guests in the park that require attentionCommunicate and enforce all park regulations and jumping rules in a personable and professional manner