Office Services Specialist

Location CONFIDENTIAL,Augusta, GA, 30909,United States Employee Type FT Non-Exempt Description CenCore is seeking a cleared Visitor Control Center (VCC) Operations Specialist to support secure facility access operations. This role is responsible for visitor control, access control, credentialing, badge issuance, Common Access Card (CAC) support, screening operations, and access-related documentation in accordance with post orders, security procedures, and government direction. Key Responsibilities Receive, verify, and process visitors, guests, and personnel at the Visitor Control Center (VCC). Issue retention, temporary, and visitor badges based on approved access and clearance levels. Issue guest decals for approved social or ceremonial functions. Produce and issue Common Access Cards (CACs) in accordance with government requirements. Perform fingerprinting in compliance with federal standards. Capture credential photographs, including passport and ISOPREP photos, as required. Conduct personnel and item inspections using X-ray screening systems, walk-through metal detectors, and hand-held detection devices. Identify, document, and escalation prohibited items, suspicious activity, or security anomalies in accordance with established procedures. Operate assigned government-furnished equipment and systems used for screening, credentialing, and access control in accordance with established procedures. Ensure all equipment is used in accordance with training, post orders, and safety requirements. Coordinate with designated government personnel on visitor processing, badge issuance, CAC support, and related access control matters, as required. Collect, maintain, and report visitor control statistics and operational data as directed. Accurately document access transactions, incidents, and related actions in approved government systems. Requirements Active Top Secret clearance with CI Polygraph required. U.S. Citizenship required; must provide a valid U.S. Passport Book or Passport Card. High school diploma or equivalent required. Relevant experience in visitor control, access control, credentialing, or security operations. Experience operating security screening equipment, including X-ray systems and metal detectors, as applicable to the assignment. Ability to follow detailed post orders and government security procedures with consistency and accuracy. Strong attention to detail and a high standard of documentation accuracy. Professional communication skills and a strong customer-service mindset in a high-security environment. Ability to work rotating shifts, weekends, and holidays based on mission requirements. Summary Company Overview: At CenCore Group, we elevate security solutions beyond the industry standard to our exclusive CenCore standard. As a top-tier provider in the rapidly evolving intelligence community, CenCore Group is at the forefront of designing, building, securing, and maintaining AI ecosystems where big technology meets national security. With a track record of proven performance in the NatSec space, we have become the trusted source for insight, analysis, and the implementation of both physical and digital security solutions. Our company is experiencing massive growth, driven by our strong leadership and exceptional work culture. We are currently seeking a reliable, cleared professional to join our dedicated team as an Access Control Specialist. CenCore Group is an equal opportunity employer. We hire based on merit and qualifications and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or any other status protected by applicable federal, state, or local law. Additional Information Required Security Clearance Top Secret - CI Poly #J-18808-Ljbffr