Fraud Analyst/Admin

What you’ll be doing: The Investigator will receive and review suspicious activity and fraud alerts daily that need to be cleared, researched and/or investigated. The Investigator must determine if the customer who claimed ID theft is a fraud victim or is attempting to breach the vehicle/payment obligation. They will review claims and make dispositions if it is fraud or an attempt at credit washing. In cases where an organization’s vehicle is stolen, recovery efforts must be made; the Investigator may need to work with Law Enforcement (LE) to help complete the recovery process. Conduct fraud investigations, SSN updates, skip tracing, collections, and recovery. Perform administrative tasks as needed, such as creating investigations for the team, daily reporting of confirmed and suspected fraud, managing the general fraud email, and processing physical and electronic mail. Provide ad hoc reporting as needed. Assist the Fraud Control Department in identifying current fraud trends and rings. Participate in special projects as assigned by the Manager. Qualifications / What you bring (Must Haves) – Highlight Top 3‑5 skills Investigative/Critical Thinking Experience Administrative/Data Entry Experience Added bonus if you have (Preferred) Auto Lending Fraud Experience Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home, pet insurance, and employee discounts with preferred vendors. #J-18808-Ljbffr Russell Tobin