Remote Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.

Key Responsibilities

• Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.
• Provide information about products and services while assisting customers with their queries and concerns.
• Resolve issues effectively and promptly, ensuring a satisfactory customer experience.
• Document customer interactions accurately in the CRM system for future reference.
• Work collaboratively with other team members to enhance customer satisfaction and support.
• Stay informed about company offerings and industry trends to provide accurate assistance.

• Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus.
• Previous experience in customer service is preferred.
• Strong communication skills with a focus on customer needs and satisfaction.
• Ability to resolve problems efficiently and professionally.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Familiarity with CRM software and general computer proficiency.
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends, if necessary.

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...