Quality Assurance Coordinator

Responsibilities Review and correct entries submitted to US Customs/Government Agencies for entry of goods to ensure all customer and met. Provide impeccable customer service. Support other workgroups such as entry processing and cage functions. Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs. Solicit and maintain all customs compliance documentation with customers. Must be able to handle confidential and/or sensitive information. Work closely with other internal staff, departments, and customers to deliver high level of service to customers. Review customs entries for accuracy and re‑process with corrections if required. This includes customs requirements, other agencies requirements and customer requirements. Review and correct ABI errors and census warnings. Ensure all government and organizational policies are followed. Create a referral to document the corrections to ensure education and compliance to reduce future errors. Perform other or additional duties as assigned. Paid Training Provided. Qualifications HS Diploma or GED required. Three years of business or customer service experience preferred. Required: MS Office, Outlook, phone, fax, photocopier, printer, scanner. Excellent communication skills, verbal and written. Organizational skills. Inter‑personal skills. Problem‑solving skills. Handle high volume of work and time‑sensitive work. Ability to work independently with minimum supervision. Detail oriented. Able to work on a team. Pay: Monday to Friday 7:30am - 4:00pm / Hybrid Pay Transparency: Total Base Pay Range 21.14 - 29.59 USD Hourly. FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. #J-18808-Ljbffr