Software Engineer, Borrower Experience

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Borrower Experience (BX) team is responsible for building and evolving the borrower-facing servicing experience across web, mobile, and AI-powered channels. The team focuses on reducing borrower friction, improving payment success, and enabling clear, self-serve paths for borrowers post-origination. As the Software Engineer at Upstart, one of your first projects will be designing and building high-quality mobile applications using React Native. You’ll collaborate closely with product managers, designers, and backend engineers to deliver features that delight users and align with company goals.

Our mobile codebase is React Native-first, and we’re in the early stages of expanding across iOS and Android. The work includes building user-facing features, improving performance, and partnering closely with backend and design teams. We’re a fast-moving team that values pragmatism, quality, and impact — and we’re laying the foundation for a scalable and user-first mobile platform. How you’ll make an impact - Build and maintain user-facing features in our React Native mobile apps across iOS and Android. - Design and implement mobile components and subsystems that are performant, maintainable, and scalable across platforms. - Collaborate with product and design teams to scope, implement, and launch features that align with user and business needs. - Contribute to platform improvements, including tooling, testing strategies, CI/CD, and performance monitoring. - Work with backend engineers to define mobile-specific APIs and improve client-server integration patterns. - Identify and resolve performance or reliability issues in the mobile experience. - Participate in code reviews, architecture discussions, and technical planning to raise engineering quality across the team. - Support a strong mobile engineering culture through mentorship, collaboration, and a focus on continuous improvement. Minimum Qualifications - Bachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 4 years of experience - Experience developing full-stack applications or building mobile applications with React Native. - Communicate effectively with cross-functional partners in product, design, and backend engineering. - Take ownership of your work and are comfortable delivering complex features from planning through release.