Retail Associate / Barista

Mt. Olympus Resort in Wisconsin Dells Hiring Retail/Baristas

We are looking for a dynamic individual to join our fun team. You are the first face when walking into our stores! The retail associate is responsible for dealing with any and all customer questions about the products and services the resort has to offer. The retail associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is critical in this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays. Weekends and holidays required.

Duties and responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Sales associate requirements:

• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.
• Must be at least 16 years old to apply.
• Must be able to lift up to 50 lbs.
• Must be able to work weekends and holidays.

• Full time eligible for 401k plans after one year of employment.
• Employee of the month programs.
• Company-wide outings.

What we offer:

• On demand pay- get paid the same day you work!
• Fun and exciting work environment!
• Free waterpark park & theme park passes (based on resort occupancy).
• Flexible schedules! Full time, part time and seasonal positions.
• Employee discounts on hotel rooms, retail and food.
• Employee of the month programs.
• Company-wide outings.
• Employee referral program.
• Full time employees are eligible for benefits: health insurance, dental insurance, FSA health & FSA dependent care after 60 days of employment, 401k and paid time off after 1 year of employment.