Quality Technician II

Job Description Quality Technician II is an experienced quality professional responsible for independently executing advanced Quality Control and Quality Assurance activities in support of manufacturing operations and the company Quality Management System. This role supports compliance with applicable regulatory and quality standards including, but not limited to, ISO 9001, AS9100, and FDA cGMP requirements. In addition to routine inspection and testing, the Quality Technician II serves as a technical resource for production teams, leads defined quality investigations, supports audits, and contributes to continuous improvement initiatives. This position requires minimal supervision and a strong understanding of manufacturing processes, documentation control, and regulatory expectations. This position requires on‑site presence and is not eligible for remote work. Essential Duties Independently inspect, test, and accept or reject raw materials, intermediaries, and finished products using written specifications, as established by company procedures. Work closely with Manufacturing Work Cells and other Quality Technicians to maintain production/product testing schedules. Review Production Records to check the accuracy of data entered by production personnel such as batch yields, label counts, raw materials additions, etc. Review receiving documentation for shipments including components, chemical raw materials, bulk raw materials, and finished goods; analyze samples when necessary before approval. Perform final approval of regulated batch records and master batch record updates. Assist in maintaining the Quality documentation system. Close batch tickets and issue Certificates of Analysis. Record data in quality logs and software package and maintain accurate records in accordance with GMP good documentation practices. Report production issues to Quality Manager and seek guidance on next steps. Work in conjunction with operations and R&D teams to troubleshoot quality concerns that may arise on the production floor, beyond Quality Control duties. Perform production line checks and proactively identify potential quality or compliance issues. Maintain finished goods and raw material retains; manage purge and disposal activities according to retention requirements. Provide written reports and complete forms when participating in identifying, investigating, and processing Corrective/Preventive Actions, Customer Complaints, product Non‑Conformance, Deviations, Quality Alerts, and 48‑hour Returned Goods Authorizations. Maintain and housekeeping laboratory testing equipment and surrounding areas in the lab by practicing 5S. Update and distribute documentation to production personnel. Participate in production pre‑shift meetings and keep informed about changes in production schedule. Test customer samples. Assist with audits as needed. Assist with equipment calibration schedule. Work overtime, weekends or alternate shifts to support production as needed. Follow all safety rules and demonstrate leadership in ensuring a safe environment. Assist in writing, editing, and training of standard operating procedures as needed. Support Operations team to ensure quality standards. Follow the 80/20 philosophy in prioritizing daily tasks and serve as a contributing member of the Technical Operations Staff. Represent the company in diverse settings, including active participation in required audits and related meetings. Foster, communicate and exemplify the values of ITW; act with integrity and trust, operate with simplicity, treat everyone with respect, and take shared risk. Perform other duties as assigned. Education & Experience Minimum of a high school diploma or equivalent. College or Technical School education in the sciences or technical related areas such as quality, regulatory a plus. Minimum of 3-5 years’ work experience as a Quality Technician or related position. Demonstrated experience working in a facility regulated by FDA, cGMP, AS9100 and ISO 9001. Quality Technician experience in a chemical manufacturing facility a plus. Experience in conducting basic laboratory tests such as pH, viscosity, specific gravity, etc. Must be familiar with reading and following Standard Operating Procedures for production and laboratory processes. Must be organized and able to handle multiple tasks daily. Must be flexible to change. Must be reliable and capable of carrying out responsibilities with minimal supervision. Must be able to work in teams and individually. Proficient in Microsoft Office programs (Word, Excel, Power Point) and Outlook. Strong written, verbal, and collaborative communication skills. Work Environment Must be capable of working in a standard office/laboratory environment and for short periods of time in a manufacturing environment, which may require exposure to heat, cold, machinery and controlled chemicals. Responsible for workspace and any assigned company property, equipment or materials. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, including all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. #J-18808-Ljbffr