Patient Care Team Specialist

Bring your compassion and communication skills to the heart of our monitoring services. As a Patient Care Team Specialist , you’ll help patients feel confident and supported while completing life-impacting cardiac monitoring recordings. About the role You’ll be part of our Customer Service team, focusing on proactive outreach and support to patients during their monitoring sessions. In this role, you’ll: Call and follow up with patients to help them start, continue, and complete monitoring successfully. Provide clear, empathetic guidance when patients have questions or concerns. Keep our systems up to date so clinicians and internal teams can rely on accurate information. You’ll be joining a team that values empathy, reliability, and thoughtful communication. Over time, you can grow into more advanced frontline support roles as you build experience. About you You might be a fit if you: Enjoy helping people and can stay calm, kind, and clear on the phone. Are comfortable working with structured workflows and tracking outreach activity. Pay attention to details and follow through on commitments. Healthcare experience is helpful but not required – we’re happy to train the right person. Meaningful work: your outreach helps patients complete monitoring that supports better care. Growth: this is a foundational role with clear pathways into more advanced support positions. Team: you’ll work with people who care about patients and about supporting each other. This is an onsite position at our Arden Hills, MN facility. About Rhythm Express Rhythm Express is a leading provider of remote cardiac monitoring services with offices in Arden Hills, MN, Dallas, TX, and Memphis, TN. We have been named by Inc. Magazine as one of the fastest growing private companies in America for three consecutive years. Our Rhythm RX-1 mini is the smallest and most advanced one-piece mobile cardiac telemetry (MCT) device on the market. We offer a collaborative and inclusive work environment where personal initiative, development, and learning is highly valued. We provide excellent benefits including medical, dental, and vision coverage, pet insurance, 401(k), paid time off, and generous stock options. #J-18808-Ljbffr Rhythm Express