Associate Director of Operations

• Analyze complex operational challenges, identify root causes, and develop practical, effective solutions.
• Evaluate warehouse performance, processes, and data to identify opportunities for greater efficiency, accuracy, and productivity.
• Provide on-site operational leadership and support across multiple warehouse facilities.
• Quickly learn and leverage warehouse management systems (WMS) and other technologies to troubleshoot issues and improve operations.
• Lead process improvement initiatives and help implement consistent, scalable operational practices.
• Collaborate with facility leaders and cross-functional teams to resolve issues and achieve business objectives.
• Support new customer implementations, facility transitions, and operational projects.
• Make sound, independent decisions in fast-paced environments with competing priorities.
• Coach and support warehouse leaders to strengthen problem-solving, accountability, and operational performance.

• Exceptional analytical, critical-thinking, and problem-solving skills.
• Demonstrated ability to learn complex systems, processes, and technologies quickly.
• Strong business judgment and the ability to make informed decisions with limited direction.
• Ability to interpret data, recognize patterns, and translate findings into actionable recommendations.
• Strong leadership, communication, and interpersonal skills.
• Highly self-motivated, adaptable, and comfortable navigating ambiguity.
• Proficiency with Excel and an aptitude for learning technical systems.
• Experience in operations, logistics, distribution, supply chain, or a related field preferred.
• Experience with warehouse management systems (WMS), particularly Deposco, is a plus.
• Bachelor's degree preferred; equivalent relevant experience will be considered.
• Willingness to travel frequently, occasionally with limited notice, and work directly in warehouse environments.

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.