Community Association Manager

Community Association Manager CWD Group | Seattle, WA | Full-Time | Hybrid (up to 3 days remote after training) Base salary starting at $75,000/yr DOE + monthly performance incentive/bonus Why CWD Group? CWD Group is a privately-held community association management firm based in Seattle, specializing in common ownership interest communities. We’re a team of professionals who take pride in the communities we serve — and we invest in the people who serve them. That means real mentorship, a clear path for credentialing and advancement, and a flexible hybrid work model once you’re up to speed. The Role As a Community Association Manager (also titled Business Association Manager internally), you’ll serve as the primary point of contact and strategic advisor for a portfolio of homeowner and condominium associations. You’ll guide boards and committees through the full spectrum of community operations — financial, physical, administrative, and vendor management — applying industry best practices and your own professional judgment to keep communities running smoothly. This is a relationship-driven, high-autonomy role well suited to someone who is equally comfortable in a board meeting and a maintenance walkthrough. What You’ll Do Operations & Property Management Oversee day-to-day operations, maintenance, and improvement of association properties across your portfolio Conduct and direct routine inspections of grounds, facilities, and equipment; identify and escalate repair and maintenance needs Investigate resident complaints, violations, and disturbances; resolve issues in accordance with governing documents and applicable regulations Manage and monitor each association’s Safety and Emergency Operations Program Financial Management Oversee collection of monthly assessments and management of operating expenses, insurance premiums, taxes, and deposits Prepare monthly financial analysis and budget-to-actual performance reports for each association Collaborate with boards and committees to develop and present annual budgets Coordinate with tax accountants, auditors, and reserve study professionals as required Board Advisory & Administration Advise boards and committees in accordance with industry best practices and community association management standards Assist with bid development, vendor qualification, and contract recommendations for goods and services Coordinate contracts for insurance, utilities, maintenance, and other community services Support boards in establishing and maintaining preventative maintenance programs Draft policies, procedures, and specifications for board review and adoption Implement board decisions and serve as the operational point of accountability Direct and evaluate the performance of on-site staff and contract personnel Compensation & Benefits Base salary starting at $75,000/yr, commensurate with experience Monthly performance incentive/bonus opportunity in addition to base 100% employer-paid medical, dental, and vision insurance (employee premium) Health Reimbursement Arrangement (HRA) 401(k) with employer match Paid time off + paid holidays Education reimbursement and professional development support Voluntary disability and life insurance Employee Assistance Program (EAP) Hybrid schedule: up to 3 days remote per week after initial training period What We’re Looking For Required High school diploma or GED Demonstrated ability to manage competing priorities, communicate professionally, and exercise sound judgment independently Strong written and verbal communication skills — comfortable advising board members, coordinating with vendors, and corresponding with residents Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Leadership experience, whether in property management, operations, hospitality, or a comparable field Preferred Prior community or homeowner association management experience CMCA, AMS, or PCAM designation (or active pursuit of credentialing) Familiarity with HOA governing documents, financial reporting, and reserve studies Experience with property management or association management software About CWD Group CWD Group is a Seattle-based, privately-held firm specializing in common ownership interest management. We manage a diverse portfolio of residential and mixed-use communities, and we’re known for a hands-on, high-integrity approach to association management. Our team is collaborative, experienced, and growing — and we’re looking for people who want to build a career, not just fill a role.