Clinical RN Lead Pediatrics-Branford, CT Optum/UnitedHealth Group

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well‑being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Position Details Location: Brandford, CT Department: Pediatrics Schedule: Full time, 40 hours/weekly, Monday through Friday 8am‑6pm Primary Responsibilities Oversight of the medical teams CLIA competences Provide performance oversight of the medical team Participate in monthly team meetings to provide clinical operations oversight Coordinate all clinical staffing on a monthly/yearly basis Order supplies and vaccines and maintain appropriate records. Prepare and maintain equipment including sterilization Serve as liaison between patients, staff and providers Support the care team and its patients by providing and documenting nursing care following established standards and practices Provide patient care and education and assist in locating and coordinating services from other providers and resources Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR) Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Provide attention to patients in a manner that builds confidence, trust and loyalty Act as a member of the care team, including preparing patients to be seen by collecting and recording (as applicable): Height and weight, Temperature, Blood pressure, Head circumference, Current medications and Chief complaint and history Triage patients according to approved protocols and consistent with ProHealth's Appointment and Scheduling Guidelines. Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR Provide and document patient care such as giving injections and performing preventive screenings Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with ProHealth's policies and procedures Schedule tests, treatments and follow up visits on behalf of patients. Assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate Monitor task list in order to respond to tasks in a timely manner, follow up on overdue orders and monitor status of critical referrals Maintain knowledge of current coding, OSHA and CLIA regulations and ProHealth policies Assist care team to assure smooth office operation and delivery of excellent service through teamwork As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care Perform other duties as assigned You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development opportunities for other roles you may be interested in. Required Qualifications Graduate of an accredited School of Nursing Currently licensed as a RN in the State of Connecticut 2+ years of experience in acute or primary care setting 2+ years of experience in Pediatrics Proficient computer knowledge and aptitude Preferred Qualifications BSN Experience with various software applications such as Microsoft Word, Excel and Outlook, etc. Experience with EMR systems (EPIC) Phone triage experience #J-18808-Ljbffr Optum