Account Manager

Account Manager Supports Account Executives’ sales efforts by taking ownership of fulfillment so that the AE can be client‑facing, creating opportunities and closing revenue. The Account Manager manages day‑to‑day responsibilities of accounts to ensure proper implementation of solutions, influencing and driving sales by providing superior customer service and support across Broadcast Television and Digital, aiming at retaining clients and growing business. This job reports to Sales Manager. Current driver’s license and ability to operate news gathering vehicle to and from various locations is required. Responsibilities Provide support to assigned Account Executives on post‑sale activity including campaign implementation, maintenance, and review. Daily interaction with existing advertising agencies and direct clients; maintain client schedules on television and digital and implement special projects and promotions. Work in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs. Attend sales meetings and trainings to gain product information and keep abreast of company products and services to articulate to client, when appropriate. Partner with designated Account Executives in identifying new/incremental revenue based on campaign results. Assist designated Account Executives with contract maintenance, generating avails, traffic, make‑goods, collection and overall customer service. Track clients’ audience delivery using ratings, impressions, client KPIs, and campaign fulfillment. Coordinate with team to set up new customer accounts, contracts, order entry and revisions. Requirements 1–3 years of account management in a professional, fast‑paced media sales environment. Track record of successfully retaining and growing clients. Knowledge of marketing solutions including broadcasting and digital advertising is preferred. Knowledge of Google Analytics and advertising solutions is highly desirable. Prior experience using CRM systems and MS Office suite. Able to make decisions and solve problems independently to support customer needs. Self‑motivation and willingness to work as a team player are essential attributes. Demonstrate ability to be creative, flexible, and adapt to changing priorities. Creative with ability to work effectively as part of a team and independently. Detail‑oriented with ability to handle and prioritize multiple tasks to meet deadlines. Strong written and verbal communication skills, as well as strong organization and time‑management skills. Benefits TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of employees and their families. Medical plan options for full‑time and part‑time employees through Blue Cross Blue Shield of Texas; dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance. 401(k) program allows contribution of 1–80% of pay on a pre‑tax basis with up to 4% match; fully vested from day one. All employees receive nine free virtual doctor appointments and 12 free annual therapy sessions. Paid Time Off benefit and nine paid holidays per year. Some positions may be covered by a collective bargaining agreement; benefits may vary accordingly. Equal Employment Opportunity Statement TEGNA Inc. is an equal opportunity employer that values and considers applications from all qualified candidates without regard to race, color, religion, national origin, sex, gender identity or expression, age, marital status, disability, and other protected characteristics. TEGNA will accommodate qualified individuals with disabilities in accordance with applicable law. #J-18808-Ljbffr