Field Merchandising Manager

Field Merchandising Manager

The Field Merchandising Manager is responsible for providing a premium customer experience to the assigned Cambria Business Partners by building relationships and driving a field merchandising strategy. This role will require collaboration with several cross-functional departments (Operations, Customer Care, Sales, etc.) and must be able to communicate to all levels of the organization. This is a customer service centric role and will be responsible for fulfillment requests, such as product sample orders or assembling and delivering of product sample towers for an integrated, full circle experience to drive sales.

Roles & Responsibilities

Building and cultivating professional relationships:

• Collaborate and effectively work cross functionally with Operations, Sales, Business Partner Services and Samples Fulfillment teams as well as external customers
• Execute merchandising plans that meet promotional standards and drive engagement with end users
• Provide product knowledge materials that provides product value, quality, and history of the brand
• Interact and build strong relationships with internal and external partners providing updates on the sales strategy and escalate issues when appropriate

Effectively servicing local business partners:

• Schedule and deliver display units, samples, and other marketing assets to business partners
• Maintain Business Partners' display units to promotional standards that exemplifies cleanliness with accuracy of merchandise and is aesthetically presentable
• Accurately input and update customer information through Salesforce on a daily basis
• Provide samples for specific projects and update identified product libraries with all Cambria designs, marketing materials, and contact information

Accurately managing merchandise:

• Set up and tear down assets at local home and trade shows, in collaboration with the Marketing team
• Perform inventory management in partnership with Distribution Center Manager on a monthly basis
• Complete all data entry and paperwork associated with tracking of samples and merchandising assets
• Complete housekeeping tasks internally and externally to maintain a clean and safe work environment

Qualifications & Skills

• Strong business knowledge and financial acumen
• Proven track record of being customer-focused with a professional demeanor
• Ability to build strong professional relationships and proven track records of sales
• Excellent communication and presentation skills
• Superior organization and follow-up skills
• Self-motivated with the ability to work independently
• Entrepreneurial mindset
• Demonstrates professionalism, integrity, and fiscal responsibility
• Must be able to work out of their home as needed

Minimum Requirements

Education: Bachelor's degree preferred

Experience: Previous experience in customer service, inventory management or sales required (prior B2B or A&D experience is preferred)

Systems: Proficient in Microsoft (Word, Excel, and PowerPoint) and Google (Docs, Sheets, Slides) suites of software, Concur and Salesforce strongly preferred

Additional Requirements

Travel Requirements: 90% local travel to customer retail locations using a company-supplied van. Some travel may to regional trade shows, associations and other Cambria locations as needed. Occasionally, overnight travel will be required.

• Must hold a valid Driver's License from state of residence.
• Must be able to successfully pass a Motor Vehicle Record (MVR) check in accordance with Cambria's standards.

Physical Requirements: Must be able to lift up to 50 pounds to deliver samples and trade show materials as well as have the ability to attend in person meetings.

Cambria's starting salary range for this position is $62,000 - $79,000. Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.