Director of Ad Operations

Director of Ad Operations

This is a full-time in-person position located in New York New York. Some travel will be required.

About Us

Audiochuck is a fast-growing dynamic company driven by our mission to tell the right stories in the right ways for the right reasons. Our team is made up of immensely passionate people who love what we do and dont stop until were proud. Excellence is required at Audiochuck. We have a responsibility and privilege to honor the voices of those whose stories we tell.

We approach our content with empathy compassion and a genuine desire to make a difference. Advocacy is an essential part of the Audiochuck culture as we strive to positively impact victims and their families through the use of our time money and resources.

Committed to developing our people and fostering a long-term team of talented media professionals we are seeking a commercially minded advertising operations leader to own the performance and delivery of our advertising business.

About the Director of Ad Operations

The Director of Ad Operations is a senior cross-functional role responsible for owning advertising performance and delivery across Audiochucks portfolio of shows including Crime Junkie the #1 most-downloaded true crime podcast in the United States.

Reporting to the CEO this role is the senior point of accountability for an advertising business that touches Revenue Content Production Marketing Finance and our third-party sales partner. The Director owns the internal systems processes analytics and cross-functional workflows behind our advertising ensuring that what is sold can be delivered and that campaigns are executed flawlessly without compromising our editorial standards audience trust or mission.

Our third-party sales partner leads much of our advertising sales activity. While this role is not responsible for direct ad sales it is a critical commercial role. The Director will be Audiochucks senior operational and commercial counterpart to our sales partner using data and a deep understanding of our business to identify opportunities advocate for Audiochucks interests challenge constructively when needed and help maximize revenue.

This role is ideal for someone who is equally comfortable in a revenue model and a cross-functional workflow and who can balance commercial opportunity with brand editorial and audience considerations.

What Youll Do

Campaign Operations & Execution

• Own the end-to-end internal advertising workflow with clear processes decision points and handoffs from opportunity through approval production and completion

• Review opportunities from our sales partner to ensure they can be delivered without compromising quality editorial standards or the client experience

• Build visibility into campaign placement flighting delivery and make-goods so Audiochuck always understands campaign status and performance

• Proactively identify risks then escalate and resolve issues with our sales partner and internal teams

• Oversee and support the Senior Ad Ops Specialist and continuously improve the systems and controls behind ad delivery including Salesforce and AdsWizz

Commercial Performance & Sales Partner Management

• Serve as Audiochucks senior operational and commercial counterpart to our third-party sales partner advocating for our interests and challenging constructively when appropriate

• Own deal-level pricing and CPM analysis assessing each opportunity for financial value brand fit and operational feasibility

• Present opportunities to the CEO and relevant hosts for approval with a clear recommendation

• Act as the primary conduit between our sales partner and internal teams so information decisions and feedback move quickly in both directions

• Monitor the sales partners monthly reporting and performance against contractual obligations including impression delivery and decline percentages

Revenue Operations & Analytics

• Own the RevOps Scorecard bottom-up revenue models and forecasts providing clear and actionable reporting for the CEO executive team and Board

• Improve forecast accuracy and clearly explain performance trends and drivers of variance

• Build visibility into inventory demand utilization sell-through advertiser and category mix RPM and CPM trends and placement performance

• Translate data into action going beyond reporting what happened to recommend where Audiochuck should focus and where it can perform better

Editorial Standards & Brand Alignment

• Partner with Content and Production to protect the editorial standards host considerations and brand parameters that shape what Audiochuck will and will not accept

• Ensure advertisers campaigns and integrations move through the appropriate internal review and QC processes

• Surface advertiser expectations and editorial requirements early and act as a senior escalation point when they need to be reconciled

Commercial Opportunities & Custom Solutions

• Develop a strong understanding of Audiochucks audiences brands and capabilities to recognize new commercial opportunities

• Identify advertiser categories and prospective clients that Audiochuck and our sales partner should pursue

• Partner with Content Production and Marketing on custom treatments and sponsorships that are compelling achievable and true to our editorial standards

• Stay closely involved in customized campaigns where internal knowledge or coordination is critical to success

Cross-Functional Leadership

• Build strong relationships across Revenue Content Production Marketing Finance and Operations with clear ownership so work does not fall between teams

• Balance the needs of advertisers our sales partner and internal stakeholders to deliver an excellent client experience without compromising what makes Audiochuck distinctive

• Move quickly on shifting priorities while maintaining rigorous quality standards and strong communication

What Success Looks Like

• What we sell is right for Audiochuck what we promise is achievable and what we deliver is flawless

• Every step of the advertising workflow has a clear owner and work moves smoothly between teams

• Audiochuck has clear regular visibility into campaign delivery inventory and sell-through

• Revenue forecasts are accurate and give leadership and the Board a reliable picture of the business

• The sales partner relationship is transparent and accountable with performance tracked against contractual obligations

• Every advertiser and campaign protects Audiochucks editorial standards and audience trust

• Commercial performance continually improves as new opportunities are identified and executed

What Youll Bring to the Table

• 7 years of experience in advertising operations revenue operations media sales operations or a related discipline including significant experience in a complex cross-functional media environment

• Demonstrated experience owning or improving end-to-end advertising workflows and building processes that deliver consistently strong execution

• Strong analytical capability including building revenue models and forecasts and analyzing CPM RPM inventory utilization and placement performance

• Strong commercial instincts and an understanding of how operational and analytical decisions affect revenue

• Excellent judgment and the ability to meet advertiser needs while protecting the standards audience experience and long-term value of a media brand

• Experience working with external sales teams agencies or commercial partners with the credibility to advocate for a point of view and challenge constructively

• Strong cross-functional leadership skills and the ability to create clarity around ownership timelines and deliverables across teams that do not report to you

• Highly organized and self-directed with the ability to manage multiple complex priorities in a fast-moving environment

• Exceptional communication skills in writing in person and in presentations with the ability to translate between commercial operational analytical and creative stakeholders

• Bachelors degree in Business Marketing Communications Analytics or a related field or equivalent professional experience

Preferred

• Experience in podcast audio digital media or another content-led advertising business

• Strong understanding of the podcast advertising market including host-read programmatic branded content and custom sponsorships

• Experience with Salesforce AdsWizz or comparable advertising and revenue operations platforms

• Experience working within a business that uses an external sales representation partner or sales house

• Experience supporting custom advertising formats sponsorships or branded content from proposal through execution

• A genuine interest in the Crime Junkie brand and Audiochucks mission of storytelling advocacy and community safety

What Audiochuck Will Bring to the Table

• Commitment to intentional leadership development

• Dedication to company culture and promoting mental health

• A collaborative and passionate team aligned around advocacy and impact

• Opportunity to shape the advertising business behind the #1 true crime podcast in the United States

• Comprehensive medical dental and vision coverage

• 401(k) retirement plan with employer match

• Generous paid time off

• Paid parental leave

• Team events and company-sponsored activities

Compensation

The base salary range for this role is $160000 to $180000 annually. Actual compensation within this range will be based on the candidates experience skills and qualifications.

Audiochuck is an equal opportunity employer. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.

If you need a reasonable accommodation at any point during the application or interview process please contact

Required Experience:

Director