Office Manager

Funeral Home Administrator

Our associates celebrate lives. We celebrate our associates.

Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.

Job Responsibilities

• Direct supervision of two or more full time employees
• In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash
• Assigns processing orders and controls storage inventory
• Coordinates the completion and filing of various forms and reports; verifies accuracy
• Administers local HR processes as applicable
• Collaborates and supports all other departments within the business unit
• Reviews time cards and administers corporate payroll policies and procedures
• Facilitates vendor coordination and supervision
• Pulls monthly reports for key performance indicators
• Trains staff in processes and procedures
• Processes expense reports and tracks Capital Expenditure Authorizations
• Conducts Sarbanes Oxley (SOX) Audits
• Assists Associates in ensuring all documentation is SOX compliant
• Maintains vehicle records and licenses
• Updates General Price Lists and approves contracts as necessary
• Manages Alarm Systems including codes, working order, etc.
• Monitors document retention policies and disposes of expired documents in a secure manner
• Prepares customer statements
• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
• Assures compliance with all company policies and procedures

Minimum Requirements

Education

• High school diploma or equivalent
• Completion of a diploma training program at a college or technical school preferred

Experience

• 5 years of administrative management experience with a strong customer service focus
• 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
• MS Project management and database software experience or equivalent

Knowledge, Skills and Abilities

• Ability to multi task and set priorities
• Ability to work flexible hours as needed
• Ability to work with minimal supervision
• Ability to display compassion and remain calm in stressful situations
• Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
• Communication skills both orally and in writing
• Customer service skills
• Organizational and problem solving skills
• Understands confidential matters and documents

Postal Code: 38133 Category (Portal Searching): Operations Job Location: US-TN - Bartlett