Mission Readiness Shift Supervisor

Job Description

Job Description

Royalty Staffing is helping an on-demand, autonomous ride-hailing company find a Mission Readiness Shift Supervisor to ensure daily operational tasks are completed efficiently and to company standards.

In this role, you’ll maintain productivity, quality, and safety across your designated shift. You’ll support vehicle readiness, supervise day-to-day shop activities, and act as a key point of contact for resolving issues and supporting team members.

The ideal candidate has strong attention to detail and proven ability to supervise and guide a team in a fast-paced environment.

• Provide logistical support for the movement and storage of vehicles and equipment.
• Manually drive fleet and auxiliary vehicles when needed.
• Ensure vehicles are assigned to the correct PRC before sending them out for service.
• Assist with paperwork and documentation related to vehicle readiness.
• Support spare parts readiness and inventory management.
• Maintain a clean, organized, and hazard-free workshop in alignment with company and OSHA guidelines.
• Provide support to remote working sites as needed.
• Foster open communication among team members and other supervisors to maintain a cohesive work environment; escalate significant issues to leadership.
• Serve as the first point of contact for team members regarding challenges or concerns, resolving issues professionally and promptly.
• Observe team members regularly to ensure efficiency and adherence to company standards; provide constructive coaching as needed.
• Conduct risk assessments to identify operational issues, challenges, or improvement opportunities.
• Perform initial quality control checks across daily tasks and processes.
• Assist with new-hire onboarding and clearly communicate expectations.
• Support data analysis, documentation, and reporting activities.
• Champion a culture of continuous improvement across the shift team.

RESPONSIBILITIES :

•Provide logistical support for the movement and storage of vehicles and equipment.

•Manually drive L3 and auxiliary vehicles when needed.

•Ensure the service VH6’s are on the correct PRC before sending out for service

•Assist with paperwork and documentation related to vehicle readiness.

•Support the readiness of spare parts and the associated inventory.

•Ensure the workshop area is clean, organized, and free of dangerous and/or hazardous material, in accordance with company and OSHA guidelines

•Be able to support remote working sites.

•Foster open communication among team members and other supervisors to facilitate a cohesive work environment. Keep upper management informed of any significant developments or issues.

•Act as a point of contact for team members regarding any challenges or issues that may arise during the shift. Resolve conflicts and address concerns promptly and professionally.

•Regularly observe team members to ensure they are working efficiently and adhering to company standards. Provide constructive feedback and coaching as necessary to improve performance.

•Conduct regular risk assessments to identify potential issues, challenges, or opportunities that may arise within the team.

•Be the first level of all quality control in general.

•Provide new-hire onboarding and communicating expectations.

•Support the analysis, documentation, and reporting of data.

•Be an advocate for constant, never-ending improvement.

Requirements

•1+ years of people leadership experience.

•Proven ability to quickly learn technical subjects.

•Ability to travel locally (less than 20%).

•Clean driving record with zero points on the record.

•Advanced knowledge in MS Office/Google Suite, especially Excel or Sheets

•Detail oriented

•Team player that collaborates well cross-functionally.

•Excellent written and verbal skills.

•Must be honest, responsible, and an outstanding communicator

•Pass a background check, MVR (Motor Vehicle Record) check, and drug screen.

•Must comply with the Substance Abuse Policy.