Program Management Specialist, Data, Evaluation & Operations (Contingent II)

Program Management Specialist (Data, Evaluation & Operations)

The Program Management Specialist (Data, Evaluation & Operations) supports the Entrepreneurship Center's data, reporting, and program operations. The position is responsible for designing and maintaining data collection processes; managing program, participant, and outcome data; supporting reporting systems; assisting with grant and funder reporting; and coordinating operational support for programs, events, and special initiatives. This role contributes to the Center's ability to assess impact, improve services, ensure compliance with institutional requirements, and support effective use of grant and operating funds. This is an in-person position that requires evening and occasional weekend work for special events, workshops, competitions, and related programming.

Responsibilities:

• Data Collection, Evaluation, and Reporting — 35%
• Design, implement, and maintain data collection systems for Center programs, workshops, events, competitions, and participant engagement activities.
• Develop and manage surveys, intake forms, tracking tools, reporting templates, and related documentation.
• Establish and maintain procedures for data entry, validation, quality assurance, and record accuracy.
• Monitor program metrics and prepare recurring and ad hoc reports, dashboards, and presentations for Center leadership, institutional stakeholders, partners, and funders.
• Analyze quantitative and qualitative data to support program assessment, continuous improvement, and strategic planning.
• Compile and organize participation, outcome, and impact data for grant and funder reporting.
• Serve as the POC on collaborative projects and events with the Center for Data Analytics.
• Data Management and Reporting Systems Administration — 30%
• Maintain centralized records for participants, mentors, founders, partners, events, and program outcomes.
• Support and maintain reporting systems used to track participation, outcomes, and institutional metrics.
• Manage data and workflow processes across systems and platforms used by the Center.
• Ensure compliance with institutional requirements related to data privacy, records management, and reporting standards.
• Maintain awareness of and compliance with FERPA and other applicable requirements related to student and participant data.
• Train staff, student workers, graduate assistants, and temporary staff on data collection procedures, system use, and reporting practices.
• Recommend and implement process improvements to strengthen data integrity and reporting efficiency.
• Program Operations and Project Management — 35%
• Provide operational and project management support for Center programs and initiatives, including planning timelines, deliverables, logistics, and documentation.
• Support implementation of workshops, competitions, cohort-based programs, mentor activities, and special events.
• Coordinate with internal and external stakeholders to gather materials, collect participation information, and support follow-up activities.
• Prepare program materials, briefing documents, administrative records, and related operational documentation.
• Support cross-functional initiatives that advance the mission and strategic priorities of the Entrepreneurship Center.

Supervisory Responsibilities: This position may oversee student workers, graduate assistants, and temporary staff supporting data collection, event logistics, and program operations.

Minimum Qualifications:

• Bachelor's degree from an accredited college or university in business, public administration, higher education, social sciences, nonprofit management, data analytics, or a related field.
• At least two years of professional experience in program administration, data management, operations, evaluation, project management, grant reporting, funder reporting, or budget support.

Knowledge, Skills, and Abilities

• Demonstrated ability to design and maintain data collection and tracking processes for programs or services.
• Ability to prepare reports, dashboards, summaries, and presentations for a variety of stakeholders.
• Ability to support reporting systems and maintain accurate budget tracking processes.
• Strong project management, organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to exercise discretion and sound judgment in handling sensitive and confidential information.
• Knowledge of or ability to learn institutional requirements related to FERPA, data privacy, records management, and reporting compliance.
• Ability to work independently and collaboratively with faculty, staff, students, founders, partners, and funders.

Preferred Qualifications:

• Master's degree in business, public administration, higher education, data analytics, nonprofit management, or a related field.
• Experience in entrepreneurship, innovation, economic development, higher education, or nonprofit programming.
• Experience supporting grant reporting, funder reporting, or program outcome evaluation.
• Experience with systems such as Startup Tree, Excel, Airtable, Tableau, Workday, or similar platforms.
• Experience with survey tools, CRM systems, dashboards, or data visualization tools.
• Experience with financial reconciliation, purchasing, and administrative budget processes.
• Experience working with students, founders, mentors, community partners, or external stakeholders.
• Experience supervising or directing the work of student employees, graduate assistants, interns, or temporary staff.

Physical Demands of Position

Work is primarily performed in an office environment and requires the ability to operate a computer and standard office equipment for extended periods. The position also requires the ability to move materials and supplies for events and programs, travel across campus to meetings and program locations, and occasionally assist with event setup and breakdown.

Additional Information

• This is a full-time, onsite, non-exempt position.
• Evening and occasional weekend work is required for special events and related Entrepreneurship Center programming.

Interested applicants, please submit a cover letter, resume, and list of (3) three professional references.

Additional Job Information:

Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.

Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.

The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business.

In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.