Security Officer

Security Officer

The Security Officer maintains a proactive, prevention-focused security presence throughout the Museum. This role safeguards visitors, staff, artwork, and property through continuous patrol, consistent policy enforcement, and calm, decisive emergency response. Officers are expected to remain visible, alert, and always engaged while supporting a safe and welcoming environment.

Shift Availability:

• Gallery Shift: 9:30am – 9:30pm; other times (with advance notice) as needed for training/meetings.
• 2nd Shift (Swing): 4:15pm – 12:15am: other times (with advance notice) as needed for training/meetings.

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and "the deep intuitions that are common to all." The museum was conceived as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai'i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

To learn more about HoMA, please visit our website.

Minimum Qualifications:

• GDE State Guard License or working toward GDE Certification.
• At least one (1) year of security, military, law enforcement, safety, or structured customer service experience.
• Demonstrated ability to remain alert, observant, and proactive throughout an entire shift.
• Experience enforcing rules and procedures consistently and professionally.
• Ability to respond calmly and effectively to emergencies.
• Strong written communication skills for accurate incident reporting.
• Basic proficiency with smartphones, tablets, and security-related technology (e.g., reporting platforms, email, communication apps).
• Physical ability to conduct continuous patrols and stand/walk for extended periods.
• Ability to work as part of a team and under supervision while following operational policies and procedures.
• Ability to react calmly and effectively to emergency situations, including interactions with law enforcement, Fire, and EMS personnel.
• Excellent interpersonal skills, including verbal and written communication, customer service, and public relations. Ability to interact with museum visitors in a courteous and helpful manner.
• Honesty, integrity, and a strong work ethic supported by commitment, enthusiasm, and follow-through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

• Understanding of and dedication to advancing the Honolulu Museum of Art's identity, vision, and values.
• Previous training in use of two-way radios, CCTVs, and other security equipment.

Essential Duties:

• Conduct routine, methodical patrols of interior and exterior Museum spaces.
• Monitor visitors, staff activity, and environmental conditions to identify and deter risk.
• Enforce Museum rules and procedures consistently and professionally.
• Respond promptly to unsafe conditions, suspicious activity, and emergencies.
• Provide crowd management support during special events.
• Complete accurate and timely incident reports.
• Utilize smartphones, tablets, radios, CCTV, and other security technologies.
• Support overall Museum presentation through routine safety and light housekeeping tasks.
• Other duties as assigned.

Compensation:

The Honolulu Museum of Art is committed to practicing salary transparency. The starting wage for this position is $19.00 – $19.50 per hour. Please note that the pay information is a general guideline only. Many factors are taken into consideration when setting up pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:

• Fully covered medical, dental, and vision insurance for employees
• 12 paid holidays
• 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year
• 15 days of annual sick leave
• Group retirement plans with employer matching after 2nd year
• Shop, Museum Café, and Art School discounts
• Onsite parking provided

Working Conditions and Atmosphere:

Five shifts per week, though overtime or emergency coverage may be required.

Must have the ability to read, comprehend, and write simple instructions, short correspondence, and memos as well as effectively present information in one-on-one and small group situations to visitors and employees. While performing the duties of this job, the employee is regularly required to stand and walk in dark and dimly lit conditions. The employee is occasionally required to sit and perform administrative and security tasks with manual dexterity. Must be able to observe cameras for long periods.

The employee must be able to fulfil all Essential Duties with or without reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEOC Statement:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited.

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.