Phlebotomist, Queen's Medical Center Punchbowl (DLS Oahu)

RESPONSIBILITIES

Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated clinical and anatomic pathology laboratory. DLS is proud to serve the communities of Hawaii, Guam and Saipan and utilizes state-of-the-art testing and value-based informatics to promote optimal patient care to positively impact patient lives.

SCHEDULE

Regular Full-Time Position

Must be available Sunday through Saturday from 6:00 am to 2:30 pm to include major and minor holidays. Must be flexible with schedule changes to meet operational needs.

HIRING RANGE

Phlebotomist $19.50 to $24.77 hourly

Phlebotomist Certified $20.50 to $24.77 hourly

Actual pay commensurate with experience

JOB SUMMARY

1. Performs laboratory functions under the supervision of the Medical Technologist or Lab Manager. Collects blood from patients, checks for specimen integrity and assumes responsibility of the safety and comfort of the patients, following safety standards and infection control practices.

DUTIES AND RESPONSIBILITIES

1. Listed below are the major duties and responsibilities of this position in order of importance. Essential job functions are identified with an *.

2. Performs collections from patients by venipuncture, finger sticks or other skin puncture techniques for routine, timed and stat orders. Services units, such as, Emergency Department, Cancer Center, Pediatric, Behavior Health/Psych, Ancillary, Clinic, etc. (60%)

• Accurately identifies patients and collects specimens indicated in the orders placed by authorized orderers.

• Accurately labels specimens and verifies specimen integrity.

• Processes electronic and paper orders for laboratory services.

• Prepares written documentation and submits incident reports as required by the department for laboratory testing and event reporting.

• Processes specimens for analysis, to include centrifuging and aliquoting.

• Distributes specimens to proper areas of the laboratory.

• Reports laboratory values requiring notification to units and assists with add-ons.

• Coordinates draws and assignments for the shift.

• Services outpatients as needed.

1. Accessions laboratory test requests, including keying patient demographics into the Laboratory Information System (LIS). Performs accessioning of specimen orders. (30%)*

• Obtains and/or verify pertinent patient information for laboratory testing and/or billing purposes.

• Verifies information on requisitions for accuracy; obtains information as needed to ensure completeness.

• Enters specimen information into Laboratory Information Systems (LIS).

• Orders Test in Question (TIQs).

1. Additional responsibilities, supports laboratory and hospital operations. (10%)

• Performs other collections as required.

• Urine or blood collections for drug testing.

• Breath alcohol testing (BAT).

• Performs same sex observed urine drug collections.

• Observed nasal, nasal, and/or nasopharyngeal collections as required.

• Accurately identifies donor and completes chain of custody documents according to SOPs.

• Serves as a witness on behalf of DLS.

• Prepares samples to ship to Central Laboratory or designated reference laboratory for testing.

• Provides morgue services 24/hours, 7 days/week, 365 days/year -follows all morgue procedures to meet regulatory requirements for the handling of bodies related to morgue duties. Follows operational guidelines to perform morgue duties.

• Removes all deceased from facility morgue and meets mortuary representative when mortuary arrives to collect the deceased. Prepares all documentation related to morgue duties. Follows the morgue documentation processes and logging systems for all deceased; stores logs and documentation and ensures information is kept safe and confidential.

• Performs handling, removal, and storage of deceased HHSC patients from the Emergency Department or facility patient floors or deceased delivered by EMS from non-HHSC locations, in morgue refrigerators/refrigerated locker(s). Shall shroud, tag and log the deceased in accordance with regulatory requirements.

• Assists with viewing of the patient’s body in coordination with social work/care and/or nursing administration.

• Assists with morgue census in coordination with medical records department.

1. Performs other duties as assigned.

2. Job Expectations:

• Demonstrates clear, audience-focused and effective communication with Aloha.

• Reads, interprets and write documents, such as policies, standard operating procedures and reports.

• Creates a positive work culture and environment.

• Models organizational values and contributes to quality improvements to support innovation.

• Builds collaborative relationships with teammates, shares ideas, supports others to achieve goals and has each other’s backs.

• Follows all safety and health regulations and works in accordance with DLS safety policies and procedures to ensure a safe and secure working environment.

• Provides excellent customer service to our internal and external customers with compassion and respect.

• Maintains and values the importance of attendance at work.

• Stays current on information and requirements to perform the job while embracing continuous learning to improve skills and knowledge.

• Maintains a high level of confidentiality of information.

• Uses sound judgement, analytical skills and innovation while problem solving and takes appropriate and timely actions.

• Demonstrates flexibility and adaptability by adjusting to shifts in priorities, demands, and procedures.

JOB DEMANDS

Typical Physical Demands:

• Requires manual and finger dexterity, and eye-hand coordination, and corrected vision and hearing to normal range.

• Able to wear personal protective equipment (PPE) such as, but not limited to, gloves, lab coats, face shields, and respiratory equipment.

• Able to distinguish and identify colors.

• Able to stand, sit, or bend for extended periods of time.

• Able to lift and carry supplies or equipment weighing up to thirty five (35) pounds occasionally.

• Able to key up to two (2) hours a day intermittently.

• Able to perform repetitive manual motion, such as, but not limited to pipetting, capping and uncapping specimens.

• Requires walking and climbing stairs frequently.

Typical Working Conditions:

• Work environment includes conditions common to a hospital/laboratory environment, including working directly with biohazardous materials, potentially hazardous chemicals and patients with communicable diseases. Potential for inadvertent skin, eye mucous membrane, or parenteral contact with blood or other potentially infectious materials possible.

• Generally works in an indoor, air-conditioned area.

QUALIFICATIONS

Required:

• High school diploma or equivalent.

Preferred:

• Completion of a phlebotomy program.

• Associates or Bachelor’s degree in science.

Experience:

Preferred:

• Phlebotomy, patient care or clinical laboratory experience.

• Customer service experience.

Certification:

Preferred:

• Certification as a Phlebotomy Technician by American Society for Clinical Pathology (ASCP), American Society of Phlebotomy Technicians (ASPT), (American Medical Technologist (AMT) or California State License (CPT I and CPT II).

Skills:

Required:

• Ability to communicate effectively in English, both in verbal and written form.

• Ability to work effectively both independently and with a team.

• Excellent customer service skills.

Equal Opportunity Employer/Disability/Vet