Assistant General Manager

National Veterinary Associates

Overview Assistant General Manager, Pet Resorts (NVA) Do you love pets, people, and leading teams? Are you energized by building a great culture, driving results, and growing your career in operations leadership? NVA Pet Resorts is looking for a hands-on full-time Assistant General Manager to help lead our Pooch Hotel Newton resort in Newton, Massachusetts . In this role, you’ll partner closely with the General Manager to run day-to-day operations, develop the team, and deliver outstanding care and service to pets and their people. Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) , one of the largest private owners of veterinary hospitals and pet resorts in North America. We’re dedicated to creating safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members. About the Role As an Assistant General Manager , you are a key leader on the Resort Leadership Team. You and the General Manager operate as true partners with a shared, documented plan for how the resort succeeds, aligned to business goals and service standards. You’ll help drive: A smooth, consistent operation that delivers excellent pet care and customer service Strong financial performance through revenue growth and cost management Team development, engagement, and retention through coaching and accountability What You’ll Do #J-18808-Ljbffr

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Vacancy posted 6 hours ago

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