Financial Relationship Banker- Grafton, OH

Job Summary Our branch banking roles offer a welcoming and inclusive team environment where you are empowered to help customers achieve their financial goals and to grow our consumer and business relationships. Duties & Responsibilities Provide excellent customer service and effectively resolve customer issues. Retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Identify opportunities to grow customer relationships through pre‑set appointments, Centers of Influence, a disciplined sales process, new customer follow‑up programs, and sourcing referrals from customers, bank colleagues and partners. Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships. Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking). Maintain up‑to‑date knowledge of all products, services, technology and policies. Adhere to all operational, security, risk and regulatory policies and procedures. Perform other duties as assigned. Basic Qualifications High School Diploma or GED. Minimum of 1 year of customer service and sales experience in banking, financial services, or goal‑driven retail sales, or business‑to‑business sales experience. Military service in an administration, contracting, civil affairs or similar role is acceptable. Licenses & Background Checks Subject to additional background check requirements, including fingerprinting as required by NMLS regulations. Preferred Qualifications Bachelor’s Degree and at least 1 year of customer service and sales experience in banking, financial services, or business‑to‑business sales. Proven ability to build, deepen and retain relationships. Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service and presentation skills. Excellent verbal and written communication skills. Comfortable with technology such as mobile services and online banking. Knowledge of consumer and business deposit products. Location & Employment Office – branch network. This position is exempt from overtime pay. Employment Eligibility Applicants must be currently authorized to work in the United States on a full‑time basis and Huntington will not sponsor immigration benefits for this position. Equal Opportunity Employer Huntington is an Equal Opportunity Employer. #J-18808-Ljbffr 0101 The Huntington National Bank